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- R D Anand of Mira Integrated Marcom Services Pvt Ltd
Great Companies: Can you provide me a little description of your business? R. D Anand: We are MIRA - An Integrated Experiential Events Solutions Team MIRA stands for Market Impact Reach & Awareness found out of passion to express business and brand through experiential events.16 Years since Inception ....3000+ events ... WoW Customer Experience our endeavor. We have been into the business of making Thoughts of our client come alive through our immaculate planning & Impeccable Execution. We understand the objective of the event and help client achieve it by providing creative and strategic solutions. We specialize in bringing innovative design and technical precision to any event planning . Our team delves into the nuances of our clients brand communication and the audience they want to engage we examine the market, what is trending and what is not. The ultimate challenge for an event is to preserve communication & achieve evoking emotions. That is why we provide our clients with strategies with appropriate promotional tools which help in winning over the consumers. Great Companies: What are the services Mira integrated Marcom offers R. D Anand: Services offered by MIRA Experiential Corporate Events Annual Day Family Day Kids @ Work Employee Engagement Outdoor Team Building Activities 2. MICE - Meetings Incentives Conferences and Exhibitions 3. Experiential Marketing Activity Product Launch Roadshows Customer Engagement Programs Visual Merchandise and Branding Rural Marketing 4. Sport Management Marathons Integrated Corporate Sports Activity 5. Event IP ( Our Own Brand Events ) - Hyderabad Arts Festival ( HAF ) 6 Rock Concerts and Arts Festival Great Companies: How do the social, economic, environmental, technological, legal and political environments impact your business? R. D Anand: Since we deals with People its quiet natural that any change in Social / economic / technology /political environment has impact on our Business. We need to constantly evolve ourselves and keep paced with the dynamism of the Industry and upgrade ourselves in all aspects to be well informed of the changes and challenges so that our client gets right directives to promote themselves to their Audience . Great Companies: How do you market your business? R. D Anand : Since we are into giving creative event solutions to our clients and our work speaks for us its been purely Word of Mouth /Referral Marketing which has been effective and proven method to connect . Also Effective Social Media Integration would benefit in the long run in current situation .Though Its Organic but i feel that is the best way to promote yourself unlike other business which uses multiple avenues of promotions .
- Phalguna Somraj of ZEPHYR MUSIC AGENCY
Great Companies: What is the main objective of the Zephyr Music Agency? Phalguna Somraj: Zephyr Music Agency (ZMA) was started with the intention of providing an out of the world experience through quality music, amazing performers, artists: live acts, or DJs, or any artist redefining sounds in their genre; who can add value to the partying or the music experience of the audience. With this objective in mind, we've ensured that we are successful in having the best DJs and artists who have given us the best of sound experience. It could be in terms of the equipment they use, tunes that they play, the venue, or be it anything. We have ensured that the audience gets the best experience. Great Companies: What are the services provided by the Zephyr Music Agency to its clients? Phalguna Somraj: When it comes to the services offered by ZMA, we follow a 360-degree approach. That is, we are a one-stop place for all solutions when it comes to music, right from music production, programming, or the events that are carried out seamlessly. So, right from managing a small venue to a big-ticket music festival with big artists or it could be social media promotions for events or artists’ personal branding, we do it all. That's about events and gigs. We have partnered with a lot of corporates clients for their flagship events, corporate anthems, brand jingles, etc. They get what is desired which is in line with their vision. Great Companies: What is your management style? Phalguna Somraj: I’d like to call myself a positive authoritarian. In the area that we operate in, while it’s good to have a long term vision, it needs to be achieved through short term goals and objectives. In order to achieve these short term goals in an industry which is very volatile and that operates in high levels of creativity, it is necessary for us to adapt to changes or client or regulatory requirements accordingly. What helps in such an environment is setting some directions, some pace, and some controls to ensure that we achieve them. The work and events we do are highly time-bound and there are a lot of boundaries in terms of resources. Ensuring certain processes and controls in place really helps and I am sure my colleagues agree with it. Great Companies: What makes Zephyr Music Agency different from others? Phalguna Somraj: ZMA, as mentioned earlier, is a one-stop place for all requirements, be it a club, arena, or to host a music festival, or any corporation that wants us to curate events for their huge yearly gathering functions, we have highly experienced professionals who are a part of this. Some of the factors that set us apart are that we are just not an end to end solution provider but our main focus is on the quality of the outcome. Having decades of experience in music and as a DJ, music producer, as someone who's been engineering sound for venues and being the curator of a music festival: Fields of Love. All this experience adds to it, so that our client/ partners can be rest assured when it comes to music being future-proofed. I think it’s the experience that sets us apart from it and the results can be seen in the quality of output of the music or the kind of the events we do or the kind of artists that we get. Great Companies: Where do you see your Zephyr Music Agency in the next year? Phalguna Somraj: In these COVID-19 times, when times are uncertain, we at ZMA are trying to pivot our model to ensure continuity in operations. While we are socially responsible and resume back on the ground once it is absolutely safe (wishful thinking), we are also glad that the much-needed pathway for Digital Transformation of the music industry is taking place rapidly. With people banking on various tools and apps for live streaming and releasing new music, there is an upsurge in listenership. We are working on various collaborations with artists and organizations, and newer concepts in releasing music online for our audience to enjoy. While we will be open up to take up events and bookings: big and small in the near future from a sustainability perspective, we are glad that we have set on a path to explore wonderful collaborations with inspiring artists through online mediums.
- Lakshit Bhandari of IND Travel And Tours
Great Companies: What are the various services and products that you provide? Lakshit Bhandari: We are Tour Operators focused on providing Quality Services for Travel. We deal in Tour packages (Both International and Domestic), visa assistance, air tickets, hotel bookings, Travel Insurance, Cruises, Car rentals, Self Drive Car Rentals All Across the World, Corporate tours and MICE(Meetings,Incentives,Conferences and Events). Great Companies: How do you ensure the efficiency of your work? Lakshit Bhandari: We Ensure the Efficiency of Work by the Total Time in Closing a Deal with Proper customer satisfaction Great Companies: Why do your customers select you over your competitors? Lakshit Bhandari: Specializing in bespoke individual and business -VIP serviced- IND Travel and Tours sets itself apart by crafting authentic travel experiences that illuminate the perfect balance between humans and nature -a harmony deeply rooted in life. We go deeper into the fascinating beauty of each country to introduce you into the country’s finest and rarest. We are a fully integrated Travel Advisory Company with verticals for Holidays, Air Tickets. Specialising in holidays across the globe for FIT guests, saving you DMC expenses. Priority Agents for Leading Hotels of the World, Mandarin Oriental, Four Seasons, Relais & Chateaux Hotels, Marriott Group, Riu Hotels Forex Services. PSA for Big Bus Tours Transfers worldwide Special prices on Camps & Lodges in Africa Visa specialists B2B Wholesalers For Luxury brand Hotels PAN India Availability: We are 24 X 7 Available For our Guests We are offering Wide Range of Cruises like Dream Cruise, NCL Cruises, Angriya Cruise etc. all Across the World. We have relationships all over the world and first hand knowledge! The internet can overwhelm you with information, photos, and makeshift reviews. We have partners all over the globe dedicated to providing honest insight. We aren't the internet, we aren't trying to sell you something, we want to build a long lasting relationship with you and make sure your needs are met! The more we get to know you, the easier it is to plan custom trips for you every time you need to travel! Also we are Certified London Specialist, Switzerland Expert, Kenya, South Africa, and other destination experts. Also we are the Member of The International Air Transport Association is a trade association of the world's airlines Great Companies: What are the major issues faced while running this business? Lakshit Bhandari: Direct Access and Reach to the Consumers Also the Online Travel Portals Alive On Foreign Fundings Selling their Products in Loss Just To Show Volume. Great Companies: What led you to this field? Lakshit Bhandari: The Growth Shown by the Tourism Sector in the Last Few Years and My Love For Travel and Adventure Sports Lead me Into the Field.
- Shubham Agrawal of Magic Lantern
Great companies:Can you commence by telling a little about your business? Shubham Agrawal:Magic Lantern is a Film and Animation studio by heart. Company started in the year of 2015 and was established by SHUBHAM AGRAWAL (CEO/Founder) a completely satisfied customer has been our only marketing strategy till now. Worked with various different companies and client and executing projects company have evolved a lot from its initial stages to very good strengths. We use Film and animation techniques for developing marketing collators for our clients from wide range of sectors.We provide wide range of solutions to the clients from idealization, to design, to execution in different sectors. we believe that with animation fantasy is our friend. Great companies:Can you brief about the various kinds of services provided ? Shubham Agrawal:We undertake end to end process. For an instance from designing a logo of the company to setting up a complete new office for them. This chain can include 1. ideation 2. designing of logo 3. branding 4. marketing collateral like visiting cards, flyer, brouchers, catalogues, letter pads, posters, 5. giveaways like pens, bags, pads, caps, t shirts, and more, 6. complete print range of listed materials like offset, digital, thermal etc 7. making marketing videos in either animation like 2d animation 3d animation, shooting a add film, documentaries, testimonial videos, virtual walk through, employee bytes and much more. 8. designing up their website, setting up social media platforms, digital marketing, 9. rural marketing like, billboards, no parking boards, pole tattoos, hoardings, theater adds and more. 10. setting up a complete new office for the company from design, to execution including- furniture, paints, lighting, indoor decor, outdoor decor and more. This makes us a one stop solution for the companies to get their brand setup in the market. Great companies:How do you provide such quality services to your clients? Is it because of your team or your methods? Shubham Agrawal:What i believe is that both the things goes hand in hand team and methods. To give a quality service to a client take a lot of understanding of what he is looking at then planning all the methods around it which will be executed by the team. so its like a production pipelines. where i set the path and team adds there values on the go and the final result comes out to be a wonderful one which makes the client happy and opens new doors for us. Great companies:How do you manage to come up with creative innovative and attractive ideas for your clients? Shubham Agrawal:Ideas are something which which basically is some of your wild imaginations. that if we have to do this in that manner how it will look. Innovative is something which is derived out of ideas.. sometimes your idea might be same but it can me somewhere used in some other manner and you are using it in completely different manner where people cannot relate that you know..but for the audience it will be innovative for that subject. and attractive is what multiple brains make it where teams keep adding there values in it and make it as attractive as possible whether its design, video, anything. what i also believe is your observations skills help you a lot in bringing ideas up.. Really good observation skills will open new doors to ideas which people will not be able to think as they cannot observe as you can. What do you plan to achieve 5 years down the line? Shubham Agrawal:As far as i talk about MAGIC LANTERN, it will enter into cinema industry producing films and animations. That is the goal. I want to see Magic Lantern Name on the big screen with a weight of production house stating that the complete movie is produced in house whether its animation or live action anything will work for me. And if it comes on me.. 1 will be as the director for a feature film as well as on the business side i will be owning at least 10 different companies with different business in different sectors.
- Rajani Nandakumar of Antar Counselling
Great Companies: Can you commence by telling a little about your service? Rajani Nandakumar: · I am a Relationship and Counseling Psychologist. I also handle adolescent and geriatric cases. · I am trained in Pre-marital; Marital; Fertility Management; Adoption and Parenting areas. · I have certificates in several therapeutic models. · I handle individual, group and employee counseling. · I hold workshops in organizations on topics like How to handle Anxiety; Anger/Stress Management; Healthy Relationship; Effective Communication; Personal Effectiveness; Mentoring; Work-Life Balance; I am a Certified Professional Supervisor from Australian Counseling Association · I have worked in Bharatmatrimony.com · Datri Blood Stem Cell Donor’s Registry · Academy of Maritime Education and Training (AMET) University. · I run two clinics where I take private clients. · I offer counseling over phone, email, Skype, and Zoom · I am a regular external faculty at MOP Vaishnav College for Women, Nungumbakkam, Chennai, on the topic of Personal Effectiveness for their student. Great Companies: How are you able to cater to the needs of all your clients in a unique way? Rajani Nandakumar: I offer a space for clients to share their distress where they are not judged. They feel safe to confide because I offer confidentiality. Being a mental health professional, I am trained in active listening and I develop rapport with them quite early. This makes them comfortable. I also offer counseling in Hindi, English, Tamil and Malayalam. Great Companies: How do you manage to patiently listen and solve the problems of your clients? Rajani Nandakumar: I am trained in active listening. I am trained not to judge or assume things. Eliciting answers naturally makes the whole process easy. I do not solve any problems. I empower the clients to understand the root cause of their issue, and this helps them to arrive at their own solutions. Helping them gain insight is the first step. Next, what changes are required to bring about a difference is discussed. However, the client decides to work on the changes or not. The consequence of not changing is discussed so that the client is aware and takes an informed decision. It is ultimately the client’s life; to change or not is a decision he/she has to take. The client is encouraged to understand the improvement in quality of life with relevant changes. Counseling is a process, so several sessions are required to handle issues of a client. Great Companies: How do you manage to make your clients feel at ease and comfortable with the environment? Rajani Nandakumar: This is the first step in counseling. Rapport building. Also being kind and compassionate, it gets through to the client that I am willing to listen and not judge. The issue is important; the issue needs sorting, not the client. Generally people manage as best as they can. However, with counseling, they can manage better. Speaking in their language, makes them feel comfortable. I also ensure to use metaphors, stories and at least once make them smile. However difficult the problem is. When they smile, it is like a burden has been lifted. They open up and talk. I offer tissues if they tear up. Assurance of complete confidentiality reassures them. I offer unconditional positive regard. Great Companies: Why should people choose you ? Rajani Nandakumar: I have over 12 years of experience in the field of counseling. I am a member in a few mental health NGOs. I have handled posts on voluntary basis in these organizations. My fees are reasonable. My reputation goes before me. Many clients refer their friends and family to me. I know 4 languages. I work in a hospital, part time. I work for a corporate doing employee counseling. I have travelled and I am open to learning. I learn from my clients too.
- Ritin Gulati of RGA- Design and Build
Great Companies: Can you commence by telling a little about your business? Ritin Gulati: We are an Architecture Design studio, headed by Myself and have a small and effective team of 7 Architects, designers and Engineers. Our expertise is Residential projects, though we do have Commercial and Retail projects on our plate as well. Great Companies: Can you brief about the various kinds of services provided ? Ritin Gulati: We provide the following services : 1. Architecture Design ; 2. Interior design ; 3. Construction and execution on turn-key ; 4. Construction Quality management. Great Companies: How do you provide such quality services to your clients? Is it because of your team or your methods? Ritin Gulati: I have had 2 years experience in Dubai and follow a well structured system of team and resource management in our projects to deliver them from 0 to 100 without any hiccups. Being a complete team of professionals only, we have expertise in whatever we take up. Great Companies: Why should the clients choose you ? Ritin Gulati: We are a 1 stop shop for design and construction and thats a benefit we offer to clients. Today, everyone is busy and seeks 1 team or person to coordinate for anything n everything, which is where we value add for the client. Great Companies: What do you plan to achieve 5 years down the line? Ritin Gulati: We wish to double up the projects, staff and systems in our organization in next 5 years.
- Ayush Harlalka of VLT tours Pvt ltd
Great Companies: What are the various services that you provide? Ayush Harlalka: we are into domestic and international air ticketing , hotel reservations , customized package tours , visas , travel insurance. Great Companies: How do you ensure the efficiency of your work? How do you pledge the safety of the customers? Ayush Harlalka: our company and our employees believe in providing quality services to our client as we believe that quality leads to efficiency , we try to make our clients holiday and travel plans most comfortable by providing these services. Our company VLT TOURS PRIVATE LIMITED is holding the tag line “With You Everywhere”and we really mean it to be true. As far as safety is concerned we are a 14 yr old company now and are working with the best of service providers in all locations of the world. Great Companies: Why do your customers select you over your competitors? Ayush Harlalka: We have got clients who really are concerned about there holiday full of comfort and we ensure them that only , most important is services, not only that they get the services booked by them in time but if any problem occurs it has to be addressed and solved promptly. This is where we have our USP we are available for our clients 24/7. Just a phone call away and we do try to solve it ASAP. I think this makes us different from our competitors and specially from the online portals. Great Companies: What are the major issues faced while running this business? Ayush Harlalka: The type of client base we have are quite different and loyal. But still the only problem we face is price competitions and difference in selling policy of online travel portals. Great Companies: How do you come up with new ideas to make travel at ease? Ayush Harlalka: there are many destinations which are been asked for by the client and some destinations are which we suggest. Our suggestion are only after visiting those places and according to clients travel preference. Last year we have visited 3 new destinations to do the research and were quite successful.
- Vikas Suri of KITCHNRAMA Food Service Equipment Pvt. Ltd.
Great Companies: What are the various services and products provided by your company? Vikas Suri: Since the last three decades, Kitchenrama food service equipments pvt. Ltd. has established itself as a leader in the commercial kitchen equipment supply industry. Kitchenrama deals in every necessary equipment needed to build an efficient commercial kitchen that saves cost and increases the kitchen’s overall productivity. We provide you big-name restaurant supply company brands with small-town service that’s with you from your first thoughts about your bar, bakery, or other food service business, through delivery and thereafter. We are one of the fastest growing companies in India, with head office in Delhi and associate branches spread across the sub continent. From facility planning of hotel, restaurants and food courts to importing popcorn machines & other food service equipments for various cinemas & malls, Kitchenrama is your one stop shop for every commercial kitchen equipment need. Our low prices, outstanding customer service and fast shipping, make Kitchenrama the best choice to meet all of your kitchen equipment and food service supply needs. We introduce ourselves as one of the leading companies in the field of providing Food Service & Refrigeration Equipment in the Hotels and Restaurant Industry with our office being located in New Delhi and associates working out of Mumbai, Chennai, Bangalore, Hyderabad, Kolkata & Chandigarh. Our activates besides supplying Equipments, also includes Facility Planning of Hotel, Restaurants and Food Courts. KFSE`s main line of business in the recent years has been importing popcorn Machines & other Food Service Equipment for various Cinemas & malls. KITCHNRAMA is also highly active in the arena of Food Service Equipment for any kind of commercial establishment requiring a kitchen namely hotels, bakeries, fast food joints, bars, coffee shops, catering units, industrial canteens, Retail Outlets etc. Working with us gives you the advantage and convenience of obtaining diversified equipment & product from one highly dependable source; we will quote on turnkey jobs this give you the advantage of a single control point, as well as consolidation of shipment. Great Companies: How do you ensure the efficiency and accuracy of the goods and services provided? Vikas Suri: We are an ISO 9001 : 2015 company thus we follow our SOP’s as designed internally and monitor the same at different levels. besides these we have clearly defined Roles & Responsibilities at every desk / departments which are adhered too and not to forget our internal trainings of staff from time-to-time to brush their skill n personal growth along with Product Training makes us one of the best in the HoReCa Industry Great Companies: How was the journey so far? Vikas Suri: The journey has been exciting with its highs & lows as we all face it in our lives; primarily coz’ of the various business environments we are all exposed to in India due to its socioeconomic & political conditions. We started as a small company way back on September 6th, 1996 & here we are now with a pan india footprint and as one of the leaders in the Hospitality Industry. We today have over 85% market share in the Cinema Industry and have possibly done every Cinema in the country from J&K to Kanyakumari in some or the other way viz. by either the virtue of popcorn & seasoning supplies or concession (popcorn) equipment supplies. We also have a strong presence in the Hospitality Industry in terms of planning & installing Commercial Kitchens with some top brand like Lemon Tree, Nandos and many other names. A brief intro is attached herewith for your reference in a form of our PPT. Great Companies: What are the strategies you adopt to stay ahead in the race? Vikas Suri: Innovation, Innovation & Innovation along with perseverance is the only strategy we use to stay in the business. We try and get a new product / technology or at least educate our customers in some newer concepts every year in the business of HoReCa. This keeps our pull alive in their minds and we naturally become their top-of-the mind choice with them. Besides this, we have a large Experience Centre in Delhi where a lot of well-known companies and also start-up companies bring in their ingredients to try their hand on Equipment before they buy which builds their confidence in our brand from a long term perspective. Great Companies: What are the struggles and challenges you face? Vikas Suri: Firstly I wish I had more hours than 24 in a day to manage my business & family life despite using the best practices of time management life gets tough at times; Moreover, Time Sensitivity from customers perspective will be more appreciated. Unfortunately, just-in-time deliveries to our customers put a lot of pressure on our system thus making on time deliveries tough & unmanageable at times Secondly, Price Sensitivity is another challenge we face. Good Technology & Quality range of products comes with a price however, india being a price sensitive markets we get stuck at times on this issue at times. Customers wants the best at no cost. This may be possible in FMCG products but not when it comes to Capital Goods. Thirdly, Regulatory issues. There are a lot of new policies which get introduced time to time which have become challenging when it comes to SME & MSME’s in terms of compliance n subsequently have put pressure in increasing our cost thus reducing margins. Also we are essentially an import based organisation, which comes with its own set of regulatory issues. I think we are heading back to Licence Raj. Lastly, in the current environment where every company is going through a massive stress the government has still not introduced any concrete packages for SME & MSMES’s and its been about 30-40 days now from the day COVID19 issues have started. Ours is a Capital-intensive business with a big range of Equipments thus all this becomes a challenge in day to day lives of ours.
- Lalit Agrawal- Director of Glen Industries Pvt. Ltd.
Great Companies: What are the various services and products provided by your company? Lalit Agrawal: We are into manufacturing plastic food containers also called thin wall containers manufactured by injection moulding. Our products are used for home delivery of food, take aways, QSR, sweets packaging and many other applications. These products are thin compared to conventional products thereby use less material but required high quality machines, moulds and material. Great Companies: How do you ensure the efficiency and accuracy of the goods and services provided? Lalit Agrawal: The efficiency and accuracy starts from the machines, mould and material. Combination of these 3 can only give a good products and we do not compromise on any of these. We have HACCP i.e. ISO15000 and FSMS i.e. ISO 22000 certification signifying that we are following these safety standards. All these helps us in high quality and safe products from our factory. Great Companies: How was the journey so far? What are the expansion plans ongoing? Lalit Agrawal: The journey so far has been full of up and down. When we started to manufacture food containers in 2011, we did not get very good response both in domestic and international market. Tehre were many factors for the same. But slowly we were able to build our image and today we do not regret the path we followed. Great Companies: What are the strategies you adopt to stay ahead in the race? Lalit Agrawal: Good quality, low price, innovative designs and customer orientation. We actively participate in domestic and international exhibitions to stay ahead. Great Companies: What are the struggles and challenges you face? Lalit Agrawal: Today in India biggest challenge is arranging capital and the cost of capital. We do not consider China to be a big factor in international market but scaling up production to the levels of Chinese levels is bigger challenge given financial resources.
- Neeraj khandelwal- Founder and Director of Vesna inc
GREAT COMPANIES: Can you commence by telling a little about your start –up? NEERAJ KHANDELWAL: We are into manufacturing of stone veneers, which is a natural stone at just 1mm. So I always get this question " How is it made?" No we are not slicing, but waxing. We use a strong adhesive to rip off the first layer of the stone onto a sheet. Our brand S-tilestone- the world's thinnest stone is distributed in over 25 countries, with Asia and Europe being our main markets, although we do have distributors in USA and Middle East region too. Despite the product has been around for many years and facing some competition, we have made a name for ourselves, by providing high quality products and also a large number of different surfaces, such as slate, marble, metallic, translucent, 3D DIY wall panels and in fact even now during the lockdown we are working on more new concepts. GREAT COMPANIES: How do you plan to increase your marketing? NEERAJ KHANDELWAL: Our product is very niche, yet it has many applications. One would think this is a wall decoration/cladding product and that's about it. However, the product has limitless possibilities and uses. Our marketing line is "Limited only by your imagination with unlimited applications." We have made phone covers, stone art, stone diaries and much more. We usually market through exhibitions, attending conferences and print ads through our channel partners in different countries, however; during this time of Covid-19 coupled with the uncertainty of how long this will last, we are looking to increase our online presence, through online exhibitions, partnering with material library websites such as Material District and Archiproducts, and more social media marketing. I think this is also great time to start developing a virtual online showroom. GREAT COMPANIES: How do you provide services to your client? NEERAJ KHANDELWAL: In order to provide the right service to anyone, one must understand the clients need, we first ask our clients a series of questions based on which we suggest the relevant product and application method. Since S-tilestone is a natural product it has many characteristics and also colour differences, we divide this into different lots ensuring clients get what they need. We always ask the client to send us the image of the product the end client has approved, because if the end client is not satisfied, we have not done our job. After receiving this we send images of our lots of the stone and only once we receive a go ahead from the client in writing we proceed to pack the order. We take quality extremely seriously and have a very stringent quality process. Firstly, we procure from the most reliable and reputed suppliers. Secondly, we conduct various quality check/tests. In India, we have a team of trained installers so we can not only supply the material but also execute the project for them. GREAT COMPANIES: How do you manage your clients? NEERAJ KHANDELWAL: So other than India, we have an office in Japan and support office in the USA as well. We divide the clientele based on geographic location. Again in exports as the customer cannot see you, you and your staff have to be well-trained to handle situations accordingly. Handling a potential, new and old client all have very different strategies. While having a strategy is always good, I have learnt that just being honest with the client, most of the times works wonders! You would be surprised that we have many clients who have never met me or anyone from my team, but still have sent us 100% advance payments, this is largely due to the way the clients was handled during the very first call/email. It may be a cliché but "First impression is the last impression." Building that trust right at the initial stage is crucial. GREAT COMPANIES: What do you see your company in five years? NEERAJ KHANDELWAL: We would like to be selling to 150 plus countries in the next 5 years, but as a company we want to constantly raise the bar of R&D and bring more innovative products into the market. If we are able to increase both the variety and application of our products, I am sure we will be able to achieve this. People in the design industry are always looking for new ideas and only those companies who keep up with that pace succeed. We want to be recognized as a company who has a wide range of innovative materials for the designers in any industry.
- Praveen Agarwal- MD of Meraqee Private Limited
GREAT COMPANIES: Can you commence by telling a little about your start –up? PRAVEEN AGARWAL: I will always quote Meraqee as a Start-Up to a 2 decade old trading company. We started Meraqee on 4th August 2018. Where work means more than just a job, and life means more than just Living. We invite you into the world of Mēraqee, which tries to bridge the gap between Life & Living. Mēraqee - Give Life to Living About Mēraqee: Mēraqee is a blend of life, work, passion, stories and so much more!! Our brand name Mēraqee is inspired by a Greek word ‘Meraki’ which is often used to describe doing something with soul, creativity or love – putting something of oneself in what is done. Under Brand Mēraqee, we have 3 verticals. The Major & Most Important Vertical is Business with Mēraqee. The other two verticals are Stories By Mēraqee & Travel With Mēraqee. At Mēraqee, it’s about living with passion and following the higher tastes w.r.t. design, class, Learning & Inspiring. Business With Mēraqee looks at transforming spaces and redefining Interior Designing capabilities, giving Architects, Designers, and Customers the freedom of choice and world-class products to LIVE THEIR DREAMS!! At Mēraqee’s 5000 sq. ft showroom, we house a breathtaking range of Exotic and Natural Veneers, Laminates, Decorative products, Plywoods, Logs, and many other interesting interior-related products. GREAT COMPANIES: What is your team’s greatest accomplishment with the company? PRAVEEN AGARWAL: Our greatest accomplishments as a team is to inspire the clients & Architects for the kind of studio, we have created for our trading company under Business with Mēraqee. The studio is a delight & an inspiration to many. We have used our own products what we sell to the interiors of the studio. This has been highly appreciated at the architects’ level. We have bagged awards for the studio interiors. GREAT COMPANIES: How do you manage your clients? PRAVEEN AGARWAL: We really do not manage our clients. We participate in their life by doing exactly how we want to get treated. We are honest, clear in our communication. We work with highest form of integrity & have a human touch to our business. Hence, the connect is faster & deeper. GREAT COMPANIES: What is the purpose of your company? PRAVEEN AGARWAL: As I mentioned earlier, where work means more than just a job, and life means more than just Living. At Mēraqee we try to bridge the gap between Life & Living. We churn the ingredients of life into living. Hence, all the three verticals have a human angle. We truly wants to Give Life To Living.. GREAT COMPANIES: What do you see your company in five years? PRAVEEN AGARWAL: We see our brand Meraqee as the top most brands which inspires living. Our work will not be limited to trading but will truly become a voice for Living Life !
- Munish Goyal of Akriti Design Studio
GREAT COMPANIES: Can you commence by telling a little about your start –up? MUNISH GOYAL:I Run a renowned interior designing firm, Akriti Design Studio that I founded 20 years ago, we’ve been growing since then completing projects all across the globe and innovating on our design philosophies. GREAT COMPANIES: How do you manage your clients? MUNISH GOYAL:The main challenge is to deliver a product that satisfies both our needs and the client’s needs while also remaining in the budget and creating something that can stand out on its own. GREAT COMPANIES: What is the purpose of your company? MUNISH GOYAL:Our purpose is to innovate and design buildings in a way that they fulfill the client’s purpose, our own expectations and take our art to a new level. GREAT COMPANIES: What does success look like in this position, and how do you measure it? MUNISH GOYAL:Honestly, According to me success is not something you can measure, receiving more ambitious projects and honing our skills is something that always stands out as a milestone, but it’s the creation of art and innovation that drives me and fulfills my purpose, Each new project is like a sandbox filled to the brim with new possibilities to create something different, That is what success is to me.












