Ayush Harlalka of VLT tours Pvt ltd
Great Companies: What are the various services that you provide? Ayush Harlalka: we are into domestic and international air ticketing , hotel reservations , customized package tours , visas , travel insurance.
Great Companies: How do you ensure the efficiency of your work? How do you pledge the safety of the customers? Ayush Harlalka: our company and our employees believe in providing quality services to our client as we believe that quality leads to efficiency , we try to make our clients holiday and travel plans most comfortable by providing these services. Our company VLT TOURS PRIVATE LIMITED is holding the tag line “With You Everywhere”and we really mean it to be true. As far as safety is concerned we are a 14 yr old company now and are working with the best of service providers in all locations of the world.
Great Companies: Why do your customers select you over your competitors? Ayush Harlalka: We have got clients who really are concerned about there holiday full of comfort and we ensure them that only , most important is services, not only that they get the services booked by them in time but if any problem occurs it has to be addressed and solved promptly. This is where we have our USP we are available for our clients 24/7. Just a phone call away and we do try to solve it ASAP. I think this makes us different from our competitors and specially from the online portals.
Great Companies: What are the major issues faced while running this business? Ayush Harlalka: The type of client base we have are quite different and loyal. But still the only problem we face is price competitions and difference in selling policy of online travel portals.
Great Companies: How do you come up with new ideas to make travel at ease? Ayush Harlalka: there are many destinations which are been asked for by the client and some destinations are which we suggest. Our suggestion are only after visiting those places and according to clients travel preference. Last year we have visited 3 new destinations to do the research and were quite successful.