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  • Sandeep Satrawla of All-Time Courier Cargo

    Great Companies: What are the services all time courier cargo provide to its customers? Sandeep Satrawla : We, All-Time Courier & Cargo would like to introduce ourselves as a leading consolidator of Domestic and International Shipments in India having the widest network of delivery destinations with associated offices located pan India and globally. We have a team of dedicated personnel with vast on field knowledge of express industry, ready to provide an excellent and flawless support Domestic Network: We have a dedicated network across pan India stations, to provide the best services in forwarding and delivering all your express/courier shipments. Thus, we are confident of offering our services to the exciting prospect of serving the courier needs of a prestigious organization like yours. We possess a strong and wide domestic network through our own offices at all the major HUBs to ensure proper handling and forwarding of your shipments. World Wide Reach: We pride ourselves of being a courier organization with the widest Network. We cover over 205 global countries thus able to provide unmatched services. We serve the global destinations from our Associate offices’ International Bays at Singapore, Dubai, London and New York. Great Companies: How do you manage your customers? Sandeep Satrawla : “Customer First” – this has been a motive behind our team to provide a remarkable after sales services to all our esteemed customer. In all our activity, we believe in the strong undertones of BUSINESS ETHICS, SOCIAL OBLIGATIONS and TRANSPARENCY in Operations. We provide clear timeliness and are transparent. We honor the trust imposed on us by our customers and we discharge our obligations with utmost professionalism. We interact with customers with idea of improvement, growth and providing better services to customer. We focus on improving business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth. We rigorously investigate the issues and resolves in pertaining to build customer’s trust and to add value to organization Great Companies: What is the basic strategy to attract customers? Sandeep Satrawla : We pride ourselves of being a courier organization with the widest Network. We cover over 205 global countries thus able to provide unmatched services. We serve the global destinations from our Associate offices’ International Bays at Singapore, Dubai, London and New York. More than contacts we build relationship with the customers. We focus on referrals and work on consultative selling approach for our services. Great Companies: What is the main objective of All time courier cargo ? Sandeep Satrawla : Our vision to provide a committed service enables us to carry on and achieve a prized customer list that will bear testimony to our exceptional service. Great Companies: What is the secret behind the success of All time courier cargo? Sandeep Satrawla : Our services are flexible enough to accommodate any special requirements of our customers. We are fully alive to the sensitive nature of our customer’s Consignments / Documents in terms of secrecy, safety and speed of delivery. For us every customer is a special project to be handled with utmost professionalism.

  • Abhishek Shrivastava of Radha Raman Industries

    Great Companies: What are the various services and products that you provide? Abhishek Shrivastava: We as Radha Raman Industries provide services of multi color printing & we have complete range of Non Woven Bags products including D-Cut Bags, W-Cut Bags, Laminated BOPP Bags, Paper Bags and Many More. Great Companies: How do you ensure the efficiency of your work? Abhishek Shrivastava: We have a complete product management ERP setup & me & my brother we both personally involved into the product management and delivery process & check each and every sample of Bags produced & printed. Great Companies:  Why do your customers select you over your competitors? Abhishek Shrivastava: Customers select us because we provide on time delivery & perfection on the product. Great Companies:  What are the major issues faced while running this business Abhishek Shrivastava: This business is probably small ticket size business in terms of the financial and our major target market is retails and whole sellers which have multiple options to select if you are lacking in any where either it is time or delivery or product quality they will switch to other vendor, so that is the major issue we faced and we are 85%-90% over come that issue. Great Companies:  What led you to this field? Abhishek Shrivastava: It comes in the go green scheme of Govt Of India and I have faced several times the issue of packaging all across so I though to setup a packaging industry in my native place where we have to buy the products from outside and then I search of the options in packaging industries and found this Non Woven Bags business is emerging idea to start with and we did that 1.5 yrs back

  • Arun Antony- Creative Director of Applebox.media

    Great Companies: What are the various services and products that you provide? Arun Antony: we are a creative video agency that produce B2B video for small , medium and large enterprises. We produce 2d animated videos and live action videos Great Companies: How do you ensure the efficiency of your work? Arun Antony: We have a specialised credit system were each video has particular number of credits and the employees need to attain minimum credit every month ! Great Companies: Why do your customers select you over your competitors? Arun Antony: over the span of 4 years we have produced more than 200+ videos in 6 indian languages. We maintain all our departments in house and there by keeping the prices low and give the best service Great Companies: What are the major issues faced while running this business? Arun Antony: Acquiring right talent has been the biggest issue.

  • Vijayanand R of Elite property services

    Great Companies: What are the facilities that you provide? Vijayanand R: Elite property is in to commercial real estate, we identify suitable commercial office space and showroom properties and location for rent for our clients. Great Companies: What was the reason behind the making of Elite property services? Vijayanand R: Their is a gap between the building owners and tenants, land lord require the good tenants and hassle free rental and the tenant requires a land lord who will be cooperate with them. we in between will ensure and finished the deal without any issues in their lease period. Great Companies:  How do you ensure the satisfaction of the clients? Vijayanand R: our transaction will be Transparent and any small issues we will understand and close with the market practice. All the points discussed during negotiations of lease term will be entered in the agreement so that there is no breach of agreement from both the parties. Great Companies:  How do you pledge to provide the best for your clients? Vijayanand R:  Guarantee them we will stand with them to solve issues till the tenure  ends. Great Companies:  What are the certain issues that are faced generally? Vijayanand R: usually we are dealing with National & international companies so all are documented before taking possession of the property no major issues raise. some companies will go for registration the cost will be borne by the Land lord and tenant in which some land lord doesn't accept the cost for registration.

  • Aman Anand of FIMA CARLO FRATTINI

    Great Companies: What are the various services and products that you provide? Aman Anand: We are into luxury segment of faucets industry. We provide bathing solution, designed and manufactured in Italy for customers who appreciates design and technology integrated products with simple and elegant aesthetics. Great Companies: How do you ensure the efficiency of your work? Aman Anand: It is difficult to ensure efficiency for an entrepreneur because one has to do all kinds of jobs in initial period. However with good team back up, i am able to focus on key areas, priortization comes handy to ensure the effecieny of the work. One of the measures i also use, which i learnt from my counterpart in Italy, if you are able to finish your routine work in office hours, beleive you are working effeciently. After that future planning working hours start. Great Companies:  Why do your customers select you over your competitors? Aman Anand: We are providing Italian Designer product with complete service backup in all major cities of the country, also at price which is worth the masterpiece. As compared to competition, we are a very flexible company. We provide lot of customisation options, alot of color options and both modern and classical collections. All are designs are made by famous and experienced designers from Europe, this gives us an edge because its all about practicality of an unique design. Great Companies:  What are the major issues faced while running this business? Aman Anand: What is the fun of doing business, if we do not face challenge everyday. I think challenge is also a great motivator for running and upscaling the business. Apart from routine work, i believe finding the right people is a big challenge, everyone wants to do smartwork and no hardwork but the reality is that their is no alternative of hard work. Also our higher education system is not producing quality workforce, it is all about quanity for them. For new businesses to hire from reputed institutaion is also a big challenge. Great Companies:  What led you to this field? Aman Anand: Family business was one major reason, becasue we as family was already into similar line of business. In depth knowledge gained from experience of our seniors, showed opportunity into this industry. Also, the thought of doing something different and unique in the proven business model led me to the field, where artistic and creative minds accompanies us.

  • Riya Keshav Gaonkar- CoFounder of Vastu Siddhi

    Great Companies: Please tell me something about the business and how did you come up with such an idea? Riya Keshav Gaonkar: More often than not, We are operating only within realms of logic thinking logic is the only thing that makes sense. However I realised there is more to know and experience which is beyond the limited boundaries of logic. Ancient Indian Sciences enables one to experience this in a magical way. Vastu Shastra as a science interested me and since have gained knowledge,  been practicing it and have seen remarkable positive changes come in lives and businesses of people. Great Companies: What are the various services and products provided by your company? Riya Keshav Gaonkar: 1) Selection of beneficial plots and premises. 2) Design inputs for commercial and residential premises as per vastu shastra. 3) Analysis of the premise to derive it's  natural vastu compliance. 4) Comprehensive remedial measures to plug the energy fractures (Vastu Dosh)  in the premise. Great Companies: Why should one choose you over others in this field? Riya Keshav Gaonkar: 1) Our solution oriented approach with focus on making it easy to enjoy benefits of a  vastu shastra compliant premise. 2) Hassle free experience as we do not suggest any structural changes. 3) Our intention to empower people by powering their space. Great Companies: What are the struggles and challenges you face? Riya Keshav Gaonkar: 1) Lack of awareness about this powerful Indian sciences and how it is highly beneficial to human life and business.  Great Companies: What do you think are the few main things which are most important for a successful business? Riya Keshav Gaonkar: 1) Faith 2) Purity of intention 3) Passion for the subject

  • Harish V- CEO of Rohini’s food products

    Great Companies: What are the various products that you provide? Harish V:We manufacture and retail fruit jam, fruit squashes, Sharbat, Tomato sauce, chilli sauce, soya sauce, vinegar and many more food products since 1996. Great Companies: How do you ensure quality and taste of your products? Harish V:We procure high quality fruits and ingredients, where we maintain standard operating procedure in each step of the process. Our quality executive takes care of the system’s, process and check list until the products are packed. Great Companies:  Why do your customers select you over your competitors? Harish V: We are a System driven company, where we maintain the quality of the products, robust supply chain, launching innovative products with health benefits as per the need and support staff for the customer. Great Companies:  What are the major issues faced while running this business? Harish V:  1.Sourcing fruits and ingredients , where we need to maintain the quality of the raw materials. 2. Keeping the operation, sales, R&D, marketing, accounts team motivated- making them set, track and achieve goals in every function of the overall business. 3. To identify the right customer and solve their need.  Great Companies:  What led you to this field? Harish V: Passion towards the food. To add value by supporting farmer produced products by developing healthy food and beverages, also adding shelf life to the product. This will lead the farmers to cultivate more fruits and vegetables.

  • S. Mithun Raja of Algabrew

    Great Companies: Can you tell us the reason behind this unique name of your company? S. Mithun raja:The reason behind the unique name is the kind of product we deal with. Our company deals only with algae products. So the name was coined suitably. Alga – meaning single, non-flowering, typical aquatic macro & micro plants that include seaweeds and many single celled forms. Brew – making, fermenting, developing, growing. The name coveys about what the company does. Hence the name ALGABREW. Great Companies: What all products does your company provides? S. Mithun raja:Rite now Algabrew provides Spirulina products only. We provide 5 variants namely Organic Spirulina Power 100g, Organic Spirulina Powder Sachet (pack of 15 & 30 units of 3g each), and Organic Spirulina Veg Capsule (bottle of 60 & 90 units). Great Companies: How far has your product been able to help your customers? S. Mithun raja:Algabrew is a one year old startup, our customer base is still expanding locally. Our customers are satisfied with the results they feel after using our products. Basically it takes a week to a month time for the individual to feel the results as it varies person to person. Women and senior citizens notice the change much earlier than others. They feel energetic and more active all day. Great Companies: What is your company’s vision and mission? S. Mithun raja:Our mission is to provide fulfilled nutrition to all age groups, it aims to future-proof the world with massive productions of spirulina & allied products to eliminate malnutrition. Great Companies: What gives your company an edge over other companies manufacturing organic nutrition supplements? S. Mithun raja:Compliant with esteemed standards such as EU organic standards, ISO, FSSC, GMP, and HACCP, Our manufacturing unit has a production capacity of 200 kilograms per month. Moreover, having in-house R&D facility allows it to have perfect control over the quality & authenticity of our products. Finest of raw materials sourced fresh & locally, we ensure to maintain the best possible quality during the production & packing process. Besides keen attention to availability of good sunlight throughout the day and water PH maintenance, it ensures the addition of approved organic nutrients to the algae culture for proper growth of the algae. Packed under controlled environment, our executives are fully equipped with face masks, head cover & hand gloves to ensure quality. Additionally, we have implemented the 5S (sorting, storing, shine, standardization & sustain) methodology to further improve the productivity of our standardized & process based company.

  • Arun V S- Founder/Managing Partner of LVI Attorneys LLP

    Great Companies: What are the various services and products that you provide? Arun V S: We are Firm with a vision "Detailing Law to the Society". The team at LVI Attorneys LLP are a group of lawyers with expertise in diversified fields of law and do provide legal consultancy, litigation support (Civil and Criminal), documentation for corporate transactions, due diligence (Property and Company), legal aid to the needy, liasoning for corporates, legal compliance consultancies, policy framing in energy sector industries, etc. Great Companies: How do you ensure the efficiency of your work? Arun V S: Hard work, team buildup, proper delegation of work, sharing experiences, bring on board people with zeal to learn, proper communication, appreciation of work when required, motivating the team to venture new horizons, time bound operations, multi level checks so that the result is to the mark as required by the Client. I have cared for this firm like my own baby and would do anything to ensure its integrity. Efficiency comes when you are sure about what you have to offer to your clients, which is done in good faith and on time, therefore, I make sure that I fulfil what I commit to the best of my efforts. I continuously motivate my team and we also gift ourselves a little relaxation time when we feel stressed out and start our work fresh. Great Companies:  Why do your customers select you over your competitors? Arun V S: The answer to this would be that we do not believe in the stereotype way of working, we do hire fresh graduates from law schools throughout the country,  and try to guide then to be a good professional with ethics and skills, as we believe in making a team that is ready to give what is takes to be an outstanding lawyer with a stint of out of the box thinking in a world like today’s. As we strive to achieve what committed, client satisfaction is our topmost priority. Our customers prefer us over our competitors, because they get an energetic young team to work with with an efficient leadership in a time bound and cost effective manner. Great Companies:  What are the major issues faced while running this business? Arun V S: What I feel the major issue for me is that managing the corporate and litigation departments toe-to-toe. You have give up on rest, as it becomes a continuous on going process to manage family and business together especially when you have a daughter who is just entering teenage. Living up to her expectations, giving her time when she needs me, most importantly realising by myself when she needs me, happens only when you can clear the clouds of that constant business pressure by proper management and efficient team. it becomes difficult being in meetings, sitting across a party or with a client who is not dealing in good faith and then making a decision as to which side you want to pick up and fight in that Hon’ble Court which is meant for true justice is a task to get over and here your experience and ethics come in play. These issues and drawbacks what we experience should be lessons to deal with similar situations. Great Companies:  What led you to this field? Arun V S: Passion & dream is what makes a person lead himself too do what he does the best in the professional front. For me personally I got my way from my Dad's dream that his son would one day become a lawyer and would practice at the Court where he spent his major professional career. Once I started the profession with vivid experiences and with the need of the hour to cater clients, who were finding solutions for their issues from other cities made me realise the need of starting this venture at my native place at Jaipur, Rajasthan, which has now become my passion. Now we are supporting businesses across the state and are helping them expand, supporting my passion with helping other achieve theirs.

  • Ashish Aggarwal of Franchise Batao

    Great Companies: Can you please tell a little about Franchise Batao? Ashish Kumar Aggarwal: Franchise Batao is a Franchise Consultancy Company in India. This a Brand Registered under Francube Promotions Private Limited. Great Companies: What are the services Franchise Batao provide to its Clients? Ashish Kumar Aggarwal : At Franchise Batao we believe in the expansion and Profit of every Business Owner. We are Providing Franchise Consultancy to Brand Owners where we help them to multiply their Business with Franchising. At the Same time we help the people who want to strat new Business with the multiple Business Opportunities with us. Great Companies: How do you manage your Clients? Ashish Kumar Aggarwal: We are Technology Cum Human Driven Company. There is a Team who Personally look after the Clients and manage the data on CRM and Digital Marketing Tools Great Companies: What is the basis strategy to attract clients? Ashish Kumar Aggarwal: Best Service is the Best Strategy to Attract Clients. We are geeting many referrals from the existing Client Base. Apart from this we do organize Franchise Fairs and Promote the same on Different Digital cum Traditional platforms. Our Website and YouTube Channel Franchise Batao has good Targeted Audience where we Get the Clients. Franchise Batao offers the Value to its clients in terms of Services and Money both. Great Companies:What is the success mantra of Franchise Batao? Ashish Kumar Aggarwal: Franchise Batao Believes in Grow together. Success of Our clients is the success of Franchise Batao. That’s why we are more focused on the Client Servicing. We really mean the people who shows trust on Franchisebatao.com and we always appreciate them with our Hard-work and Deliveries

  • Ilamurugu K of One Fine Day

    Great Companies: How do you ensure your customers’ satisfaction? Ilamurugu K:We ask for guest feedback twice during the dining. The first one, we just check with them after 10 mins of the first appetizer's arrival. We ask "How is the taste of the food? Do let us know if you have any issues, we will get it changed." The second time is, when the guest has completed eating the entire course of meal, before they ask for the bill, we seek the feedback of their overall dining experience including all the food that was served to them. We take inputs on our improvement areas and make a note of it. Later during the end of day, the same issues will be discussed with the team and solutions will be discussed. Here we bring in inclusivity by making the customers a part of our system and we assure them that we are listening to them. Hence most of my business comes through referrals, which was why we reached out to become a BNI member. Great Companies: What are the amenities provided at cafe? Ilamurugu K:Wi-fi, Board Games, we have a high end sound system with imported speakers installed (by a fellow BNI member Mr. Srenivasan of Mark Technologies, Coimbatore who is an expert in home theatre systems and the only company in the world to make customers experience all three formats of sound - Auro 3D, Dolby Atmos, DTS-X under one roof). So at our cafe, customers can play their own playlist from the mobile through our speakers, or watch their favorite web-series or Movies from Prime, Netflix streaming from our TV, while they enjoy our food  Great Companies:  How was your initial years? Kindly brief your journey. Ilamurugu K:It's been just over a year since we started this. Fine dining concept is not new to the market of Erode but the number of players are few, less than 10 we could say. There are multiple reasons for the same. People here prefer to open dining than a closed one. They want a play area for the kids and that should be in the vicinity from the dining, so that they can supervise the kids. They prefer of lot of local foods, compared to multi-cuisine formats. This was one of our biggest challenges so far to help them make a shift. We didn't invest enough in marketing since we were struggling with manpower and hence our focus was to establish a well-known brand rather than aiming for great top-line numbers. Great Companies:  There has been a huge rise in the number of cafes, what makes you unique and keeps you going in the race? Ilamurugu K:Innovation - We introduce 5-6 recipes as special of the month. Say if we are planning for a Special of the month for may, we start working from April 1 with a calendar of events. By 7th day of the month, we will ask the staffs to come up with a list of 8-10 dishes with recipes. We sit with them and brain storm to narrow down to 6 dishes by analysing the ingredient availability, affordability,etc.  By 15th of the month, we do in-house trials and try to improve the recipes. By 20th of the month, we invite guests from outside for a feedback sharing session. They will be given each of the 6 dishes for tasting and they are supposed to rate the dishes on portion size, taste, presentation, a suggestive price and any other specific feedbacks.  By 24th of the month, we have a photography session for those dishes that are shortlisted. (To be used for Digital Promotions) By 28th we will get a special menu card designed and printed. Attached are sample special of the month menu cards for your reference. Education - We educate our customers on how each food is prepared, what are the ingredients used to cook it and how it tastes.  Both of the above put together along with our activities mentioned earlier in customer satisfaction, we make sure that no guest walks out without a smile. Hence we have carved out a niche for ourselves. Great Companies:  What programs can be conducted within the premises? Ilamurugu K:We have a seperate banquet hall with a seating capacity of 70 people. Ideal for Birthday Parties, Get-togethers, Farewell, Customer Meets, Training Programs, Retirement Functions, 25th / 60th Wedding Anniversary Functions. At the dining set-up, we do host women entrepreneurs workshop (fortnightly event), calligraphy Workshop (monthly event). We do have plans to conduct more such art work oriented workshops in the coming months.(Ideal for less than 20 people).

  • Dr. Kamini Pawan of Ramchandras Jussmile Dental clinic

    Great Companies:  What are the services Ramchandras jussmile Dental clinic provide to its customers? Dr. Kamini Pawan : While we offer general dental services,We are more focused towards 1. Root Canal Treatment 2.Invisible Braces, 3.Smile Designing 4. Dental Implants. 5.Full Mouth Rehabilitation Great Companies: What is the main objective of Ramchandras jussmile Dental clinic? Dr. Kamini Pawan : The main objective of us has always been providing maximum value.In India,there isn’t much awareness on dental health.Unlike the developed countries,dental check up here is done only when there is pain.Keeping this in mind,we provide treatments that last a lifetime,whereas when there is a product involved like Zirconia crowns or dental implants we provide the best that comes with a warranty. Great Companies: What makes  Ramchandras Jussmile Dental clinic different from others? Dr. Kamini Pawan: At Ramchandras Jussmile Dental Clinic we harness the power of technology in dentistry.Digital Technology has positively influenced every aspect of dentistry which has led to the improvement of treatments compared to the conventional procedures.Invisible Braces or Aligners in the recent years have completely overtaken dental braces.Invisible braces provide great comfort compared to the dental braces,and it is virtually invisible.Apart from providing comfort,patients get to know how the end result of the treatment would be.All of this is possible only due to the technology like Artificial Intelligence,3D designing  and printing. Great Companies: How do you manage your customers? Dr. Kamini Pawan : Over the years we have earned trust from thousands of families. Patients from various countries have visited our clinic in chennai.While looking back at what has made people trust us,the answer has always been simple -” Honesty & Transparency” Great Companies: What is the main reason behind the success of Ramchandras Jussmile Dental clinic ? Dr. Kamini Pawan : Patient Experience is the main reason we have grown all these years. When it comes to dentist,or dental clinic people always have a fear,we have successfully changed that among our patients. For us the success lies in the patient's experience,a cherishable experience.

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