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  • Priti Waghela- Founder and Director of Natyam Dance Academy

    Great Companies: Can you commence by telling a little bit about your startup? Priti Waghela :‘Natyam Dance Academy’ is a 18 years old dance institute that provides services in training and teaching dance as a form of art.We focus on developing a platform that tries to provide opportunity to train our students professionally.Our aim is to educate our students about dance from all the aspects both theoretically and practically. Great Companies:What are the various kinds of dance forms taught in your academy? Priti Waghela:Dance forms taught in our academy are as follows- Bollywood, Rajasthani, Chauv, Western, Modern contemporary, hip-hop and many more. Great Companies:Why would the customers choose you? Priti Waghela :The answer to this is in one word ‘AUTHENTICITY’ Authenticity= what we say, what is our customers’ say in it and how much we believe in our work.It is a connection based on the bond of trust and assurance that we try to build with our customers. It is like a equation A+C=E i.e., Authenticity + Connection = Engagement Great Companies:How do you manage to train people in an attractive and interacting way? Priti Waghela :As a dance academy we provide more than just a dance class, we believe in providing education in dance, so that at the end of it every student is well aware of what they are learning and peroforming.Through  work I have managed to encounter a myriad of people from different generations from children and adults to even elders of the family which has added to our experience of dealing with customers of all ages. Great Companies:How do you plan to improve  and  increase your market reach? Priti Waghela :Concept based dance shows and theatrical performance and with the help of social media approach to reach both national and international market.

  • SUNIL PAWAR of LINUS FURNITURES PVT LTD

    Great Companies: What are the various attractions provided by your company which makes customers choose you over others? Sunil Pawar: The main features of our products are 100% CUSTOMIZATION, Machine –made high quality furniture and No on-site work. Along with attractions such as One-stop solution where all services are available under one roof; Professional approach, and prompt after sales service. Great Companies: How do you ensure that the customers are completely satisfied? Sunil Pawar: Our supervisor visits the site upon work completion, speaks with the customer, takes pictures of the work, and gets feedback form filled from them. Great Companies: How often do you refresh your stocks sticking to the latest trends? Sunil Pawar: We work on made to order system because our products are tailer made. Great Companies: Where do you see yourself and Linus Furnitures in ten years? Sunil Pawar: I see myself as a mentor for the budding entrepreneurs, & Linus furnitures will be one of the top Modular kitchen/furniture brand with strong presence online & presence in maximum number of cities. Great Companies: If any customer is not satisfied, are there any return policies? Sunil Pawar: Yes, Return policies are applicable. However our products are self-approved by the customers through the detailed paperwork that we provide, so it is rare that such a situation may arise. We also have an after-sales team to make sure that the customer is satisfied.

  • Karann Chowdhary- Director of Qziae Consulting Private Limited

    Great Companies:What are the services Qziae provides to its customers? Karann Chowdhary:We provide the following services to your customers a. Web Software Development Solutions and Services, which includes but not limited to i. Website Concept Design and Development ii. Customized CRM Development iii. Customized ERP Solutions iv. Portal Development v. Process Automation Solutions vi. E-Commerce platform development b. Business Strategy and Process Consulting – Our services include i. Startup Consulting and Go-To Market Strategies ii. Product Analysis and Business Due Diligence iii. Project Management Consulting and Training iv. International Business Setup Services v. India Entry Services c. Corporate Communications d. Content Development and Management Great Companies:How do you manage your customers? Karann Chowdhary:We follow our own process which includes the following approach: a. We participate with our clients to walk with them on the same platform to understand their needs and expectations effectively. b. We collaborate to create state of the art solutions for them which not only improves their business productivity, but also increases their revenue potentials. c. We integrate with your already existing systems, processes and organizational culture to blend our approach for high level of acceptance and collective progress. d. We analyze to record a clear perspective of your environment which assists us in building the right solution for you the first time, every-time. e. We execute and learn with your teams to optimize our solutions, and we continuously improve our delivery experiences. Great Companies: What is the main objective of Qziae? Karann Chowdhary:To be a preferred partner for Business Growth and Expansion. To be a valuable business associate asset to our Clients, Partners, Organizations, Startups, SME’s and our Vendors. To be an active contributor to the betterment of the society by introducing innovative ways to improve the quality of life, culture and human values Globally. Great Companies:What makes Qziae different from others? Karann Chowdhary:It is our vision and beliefs that makes us unique and different from others. We are a Culturally Diversified Ethical World Organization (CDEWO). We create an inspirational platform to facilitate collective growth and learning for our employees, peers, associates, clients and our vendors. Great Companies:What is the secret behind the success of Qziae? Karann Chowdhary:The secret behind our success is our Ethical code of Conduct and our Core Values. We believe that It takes a pure thought to create a positive pattern which over a period of time materializes itself into a beautiful reality. Every experience in our journey motivates us to collaborate with our peers, associates and clients to grow together and become wiser as we move along.

  • Aayush Jain- Director of Dura Roof Pvt Ltd

    Great Companies:What are the various products and services that are provided by Dura Roof? Aayush Jain:We have two product lines: Steel Roofing Sheets - We have two different types of steel roofing sheets, namely, Colour Coated Roofing Sheets (marketed under our brand Dura Roof) and Galvalume Roofing Sheets (marketed under our brand Dura Lume). These are low cost, low maintenance and long lasting roofing solutions which are used in warehouses, factories, rural houses and residential as well as commercial establishments in urban cities. Roller Doors - Roller doors are a superior alternative to conventional rolling shutters. While roller doors are widely used in developed countries, we are the its only major manufacturer in India. We also provide automation options in our roller doors which allow it to operate with just the push of a button. Great Companies:Tell us about the motive behind the founding of this company and has it met with expectations? Aayush Jain:The steel roofing industry is decades old afflicted with availability issues and standardisation problems. Our motive behind starting our roofing product line was to fill in the inherent market requirement of high quality roofing solutions that can be customised according to customer needs and delivered in a short time.Our motive behind starting our Roller Door arm was to replace an existing inferior product altogether. The shutter industry in India is a stagnated one which has barely gone through any change for many decades. Our roller doors are a unique product through which we have set out to disrupt the ageing and fragmented shutter industry with a highly superior product and professional service which we hope will soon turn around the industry in the coming years. Great Companies:What makes you different from the other companies that provides the same products and services? Aayush Jain:From the outset, we have taken immense care in maintaining high quality standards for all our product lines. We have managed to be cost effective by maintaining high operational efficiency and use of lean manufacturing which has allowed us not to compromise on raw materials for both our roofing and roller door segments.  Additionally, our roller doors are unique in the sense that there are no similar products in the market. Our roller doors are an alternative to conventional shutters with several benefits such as low maintenance (no painting and lubrication requirements) , long life (rust proof) and smooth and noiseless operation. Great Companies:What are the issues that you had to face in your journey? Aayush Jain:The major issue for our roofing arm has been to set up a distribution network which makes it possible for the consumers to get their orders in the shortest time. We have managed to get on board close to a hundred dealers across North East India and Bhutan in just three years of operation.For our roller doors, the major challenge has been to get product acceptance as it's a completely new solution in the market. Its similar to the incandescent and CFL bulbs problem where we are proving a costlier product that provides greater value through lower maintenance and longer life. Educating people about these benefits has been a challenge for us. Great Companies:How do you ensure the quality of your products? Aayush Jain:There are three aspects in maintaining product quality: Raw material - We carefully choose our suppliers and regularly test the materials to ensure the best quality. In fact, a lot of our input raw materials are imported as the alternatives in India have not passed our quality tests. Infrastructure - We have invested heavily on our plant and machinery to ensure the best output. Moreover, we conduct regular maintenance work to check for any defects that might impact our product. People - We have an extensive training routine for all our employees including the production team in charge of manufacturing, the sales team in charge of customer support as well as the service team in charge of servicing our products. With a strong emphasis in all the three parameters, we have managed to ensure superior quality of all our products.

  • Mahaveer Kumar Jain of Jain Jewellers

    Great Companies: What all products does your company manufactures? Mahaveer Kumar Jain:GOLD,SILVER AND GEM STONES. Great Companies: Who are your target customers? Mahaveer Kumar Jain:. MY BUSINESS TARGETS ARE CORPORATES,WEDDING PLANNERS,BUSINESSMEN,REAL ESTATE. Great Companies: What makes your company the most suitable place for jewellery seekers? Mahaveer Kumar Jain:TRUST,QUALITY PRODUCTS,FAIR PRICE,UTMOST SERVICE. Great Companies: What all challenges did the company face to establish itself? Mahaveer Kumar Jain:.IT'S A FOURTH GENERATION BUSINESS WE HAVE SUCCESSFULLY ACHIEVED TRUST,CONFIDENCE AND MANY TESTIMONIALS FROM OUR WONDERFUL CUSTOMERS. Great Companies: How far have you been able to achieve your targets? What are your future prospects? Mahaveer Kumar Jain: OUR FUTURE PROSPECTS IS TO RENDER EVEN MORE GOOD SERVICES TO OUR CUSTOMERS AT REASONABLE PRICES.

  • Mohammed Faraz Uddin Ahmed- GM of Tatweer Consulting and Training

    GREAT COMPANIES: Can you commence by telling a little about your start–up? MOHAMMED FARAZ UDDIN AHMED:My Company Name is Tatweer Consulting and Training. GREAT COMPANIES: How do you manage your clients? MOHAMMED FARAZ UDDIN AHMED: As Tatweer we manage our clients by always being in contact in three ways, Managing by contacting via Email,contacting via call, managing via going to their workplace and meeting them even if we are generating business with them or not. Relation building is a key for our Sales and Marketing strategy. GREAT COMPANIES: What is the purpose of your company? MOHAMMED FARAZ UDDIN AHMED: Established in UAE- United Arab Emirates in the year 2011 and Branch office in INDIA since 01 Jan 2018, Tatweer Consulting and Training has come a  long way into making an impression as one of the leaders in training services in the market. Dealing with a range of International Standards in Environmental Health  and Safety training services. GREAT COMPANIES:  What do you see as the most challenging aspect of this job? MOHAMMED FARAZ UDDIN AHMED: Even in India still many Construction Companies and Industrial Companies are not following proper EHS- Environmental Health & Safety policies at workplace, at the initial meeting with client they do not want to make any expenses on third party EHS- Environmental Health & Safety trainings, At that time we feeling very challenging to convince them, but once they understand how important is this EHS- Environmental Health & Safety Trainings are. Once they invest on trainings they can save a lot of money from Accidents and incidents at workplace, and even it will be helpful for them in Legal aspects. GREAT COMPANIES: How does this company define and measures success? MOHAMMED FARAZ UDDIN AHMED: Having a client portfolio ranging from private to government sectors in UAE, we offer cost effective and result oriented service that comply to our clients unique business needs and goals. Dealing with Tatweer Consulting and Training, you can be sure that your business in the right hands as we make sure to exceed the expectation of our reputable customers on every occasion they deal with us.

  • Chetan Shaha of E I Silver

    GREAT COMPANIES: Can you commence by telling a little about your start –up? CHETAN DILIP SHAHA: We at E i silver started in 2011, with passion to serve the society with our pure silver artifacts and antique jewellery, a retail store .Later in 2013 we got a very large order of a perticular piece ,quabtuty 6000pcs, which was not possible with our outsourcing partner.we planned to start up a small manufacturing unit of 150 sqft. which also made us enter in wholesale market.So we started to focus of pan India wholesaling  ,since we were the only people selling 9250 in 2013 got used response in it.Later in 2014 the expanded manufacturing unit to 1800 square feet area and since then whenever look back.2019 we open a second wholesale unit in Pune. GREAT COMPANIES: How do you plan to increase your marketing? CHETAN DILIP SHAHA:About marketing lock down period we have been talking with companies like franchise India started to make our SOP stronger.Incoming times we look towards franchising business in retail as well as wholesale.We have also signed a contract with the social media marketing company. GREAT COMPANIES: What exactly does this company value the most, and how do you think my work for you will further these values? CHETAN DILIP SHAHA:The core value of the company is trust we always give only what we say.Second value says let's grow together.Is a budding entrepreneur we think to grow faster we need to help others grow. GREAT COMPANIES: Can you give some examples of the most and least desirable          aspects of the company’s culture? CHETAN DILIP SHAHA:Our employees are our family every employee on his birthday celebrates his birthday in store.Any marriage functions or any other functions all the E i silver team attain as a family.We believe in educating our customer about the purity and quality,rather than just telling him what we have. GREAT COMPANIES: How does this company define and measures success? CHETAN DILIP SHAHA:Success according to us is satisfaction , sometimes it happens that the company doesn't get a single rupee in transaction but then the customer satisfaction is the success we achieve.Over the time we we got to understand that's success is not what in the profits success in the people.Success is what people talk about you behind you.success is making your dad proud. success is the satisfaction of employees.Vinu if my family my employee they are not happy then no sales they make will get a customer back.

  • Varun Bhansali of Mishi Media Solutions

    Great Companies: What was the motive behind initiating Mishi Media Solutions? Varun Bhansali:  My motive behind initiating Mishi Media Solutions is to help all the businesses in there sales and marketing with the power of Video Marketing.  Great Companies: What is your success mantra? Varun Bhansali: Giving Creativity and Quality through Affordablity. Great Companies:  In your initial years did you struggle a lot to this up? Varun Bhansali: Yes we did but later on when our clients sales improved through out creative videos than our venture got success. Great Companies:  What makes you unique and keeps you going in the race? Varun Bhansali: Our Creativity in that much Affordability that any business can access video solutions. Great Companies:  How do you ensure the satisfaction of yours customers? Varun Bhansali: We work until they get fully satisfied.

  • Vinit Verma of Blueprint Advisory

    Great Companies: What kind of financial services do you provide to your customers? Vinit Verma: We provide Goal based Financial Planning, Investment Planning, Tax Planning, Second Opinion service.Goal based financial planning has gained much traction among the NRIs, professionals & salaried class. It is slowly gaining acceptance in business class too, where its acceptance has always been a challenge.Our second opinion service is also picking up lately, wherein we provide advisory over client’s existing portfolio managed by some other advisor. Great Companies: How do you manage to provide tailored solutions according to the needs of each client? Vinit Verma: We have a system to have a formal Risk Tolerance Test of our clients, based on that report we segregate clients on the basis of their risk appetite. For ex. Low risk, Low-Moderate, Moderate-High & High risk appetites.Secondly, we discuss with clients in detail about their financial & personal goals, cash flows, work they do, about their health etc, which in turn helps us to know the major cash flows that will be required by our clients in short-term, short-medium term, medium-long term & long term. Now, combining both these factors we arrive at asset classes & their weightages necessary in the client’s portfolio. Finally after all these things we have to zero down on the products to be advised to the clients. Product selection also has a definite process in our organization based on certain parameters. Great Companies: How do you provide such quality services to your clients? Is it because of your team or your methods? Vinit Verma: Client servicing has always been an integral part our work culture & it will always be. No matter how good we are but if fail to communicate the same to our clients then we fail. Now in financial services when your product is ‘Service’ then how we can we ignore that. Here product & service is nothing but the same.Nothing can be done without a team & a stringent process or methods. Our operational team has always been the backbone of our organization & earned us honors from the clients. They understand the importance of client servicing in financial service industry. They have learnt to communicate clearly with the clients which is much required in the industry. Great Companies: How do you aim to build a competitive clientele and take advantage of every single opportunity available in the market? Vinit Verma:The foundation of our organization is based on learning & improvement both for us & our clients. We believe to have a transparency in client-advisor relationship, so that both may have a long term relationship based on trust & mutual benefit.We have always advocated financial advisory based on moderate client expectations & have never pushed returns while advising a client. This has helped us to have a very stable client client base with nearly zero attrition rate. We are in no hurry to run behind the numbers & are happy not to board clients who are just running behind the returns. Great Companies: What do you plan to achieve 5 years down the line? Vinit Verma: We would like to be a paperless financial advisory firm for sure which is possible in near term, as we are already working on it. Apart from that we would like to focus much more on client servicing, we want to have it like a SOS, a button click away. We would like to have a more equated pie in term of client segmentation like retail, high networth, ultra high networth, & corportes. We also would like to reach to smaller cities & towns other than cities for financial services. Small towns have been devoid of access to quality financial services with a whole range of product basket. We also would like to do much more in terms of client engagement & financial education which we will initiate soon.

  • Saugata Choudhury of InterioScape

    GREAT COMPANIES:  WHAT PART OF THIS WORK FASCINATES YOU? SAUGATA CHOUDHURY: In interior design, all parts of interior design are extremely imperative and has to be well thought through and planned starting from design to conceptualization to execution. However, my personnel fascination is with design and conceptualization as it sets the foundation for great work. Creation of a great space starts with an idea and concept in the mind and then it’s put into creation and I think that’s the most challenging as well as satisfying aspect of interior design. For me it’s like virtually narrating a story to my client. GREAT COMPANIES: DO YOU ADMIRE THE WORK OF ANY OTHER DESIGNER?    Saugata Choudhury : Well, there are many but more than being an admirer, I believe that I create design mainly from the customer end requirements standpoint. Lot of my thematic inspiration from various popular interior design styles and often blend different elements from different styles to create drama in the design. GREAT COMPANIES: HOW MUCH IS YOUR INVOLVEMENT WITH THE CLIENT WHILE CREATING THE DESIGNS? Saugata Choudhury : My involvement with the clients is 110% as I understand that every new project that I  undertake is an opportunity to create something that is both extraordinary and exclusive within a design that is functional, practical and smart for the end customer in mind. As they say, “customer is the king/queen” so I ensure to handhold the customer to understand their requirements and manage each stage of their project with complete sensitivity to what is it that the customer requires so it is indeed a carefully coordinated effort to ensure enhanced customer experience as the end goal. GREAT COMPANIES:  THERE ARE VARIOUS DESIGNS LIKE TRADITIONAL, MODERN, SCANDINAVIAN AND OTHERS. WHAT TYPE OF DESIGN DO YOU PERSONALLY LIKE? Saugata Choudhury: My personnel preference is to work with natural elements like wood, stone etc. I believe that natural elements exude something that is timeless and elegant and that work very well in modern environments as well. Also, I like creating things that are going to last. I like quality and I like producing quality designs and themes that will be around for a long time and last those changes in trends. As, I mentioned earlier, I often blend different elements from several decorating styles together, but to my opinion it’s crucial to identify the core aspects of each one in the overall scheme of things. Great Companies: EARLIER YOU WORKED IN THE CORPORATE WORLD AS A MANAGEMENT CONSULTANT. WHAT MADE YOU SWITCH YOUR FIELD? Saugata Choudhury: Well, I’ve been a self-taught artist, sculptor and designs/patterns have always fascinated me all through my life. I found my inner calling to follow my creative path and about half a decade back when I renounced corporate slavery & started InterioScape in pursuit of my inner calling and the rest is history! My management consulting experience has helped to approach my business in a more structured way and currently also investing in a tech platform to make the operations much more seamless and robust.

  • Kuunal Malhotra- Managing Partner of Autobarn Inc.

    Great Companies: Can you commence by telling us a little bit about Autobarn Inc.? Kuunal Malhotra: Autobarn Inc. is a Multi-Brand New Car dealer being a Facilitator between the Customers & Car-dealers. We are currently operating on 3 cities- Kolkata, Bhubaneshwar and Siliguri. Having served over 1000+ customers, we offer world-class services in the field of Car Sales- New and Old, Car Insurances New and Renewals, Car Accessories and Car Finance services. Great Companies: How did Autobarn Inc. come into being? How has Autobarn Inc. been successful in building a prosperous business over the course of 11 years? Kuunal Malhotra: Autobarn Inc. is the brain child of siblings Risshe and Kuunal Malhotra. Established in 2008 in Kolkata as the Elite Multi-Brand Car Facilitator and having sold over 1000+ cars to customers spread across Eastern India, Autobarn Inc. has gained the trust of its loyal customers old and new, by providing expert unbiased advice and suggestion to help each customer choose and buy the car of their dreams that best fits their need and budget- aptly coined-A Car for every Price and Purpose !!! All this at the Best Rates possible ! Great Companies: What kind of special services does Autobarn Inc. provide to its clients? Kuunal Malhotra: Autobarn Inc. is a Multi-Brand Car dealer being a Facilitator between the Customers & Car-dealers, help customers choose a car by offering advice and suggestions based on our understanding of the customer's needs, followed by test drives and finally working out the Best possible pricing for customers. Thereafter, finally delivering the car along with all valid documentations. Our services and connection with the customer continue with follow-ups on Car Insurance Renewals and Insurance Claims, Tax Renewals, Driving License Application and Renewals, Car servicing, Car Accessories and Add-on products like GPS based car tracking devices. Great Companies: What challenge do you face while handling the business? How do you overcome it? Kuunal Malhotra: Initially, we faced concerns about our exact role in the sale of a New car, being a completely new segment of the ever-growing passenger-car market. With different marketing tools and customer learning exercises like we were able to convince the initial about the quality and efficiency of the services that we provide. [One such ad-work is attached for your reference]. Great Companies: You have recently opened a showroom in Bhubaneswar. Can you tell us a little bit about it? Do you plan to open various showrooms all over the nation over the years? Kuunal Malhotra: Opening of the Bhubaneshwar (Odisha) followed by the opening of our office in Siliguri (North Bengal) was a very strategic and viable decision. Bhubaneshwar and Siliguri sit perfectly in our plan of expansion in the region, as they are both untapped areas for the Special and personalised services we at Autobarn Inc. offer all our customers . As for the opening stores all over the country-that is something we are very much looking at doing over the next 3-4 years once we have built a strong base in our home territory.

  • Mansoor Ali of AMFAH INDIA

    Great Companies: What all services does your company provides? Mansoor Ali:AMFAH India is an air treatment company which provides complete IAQ (Indoor Air Quality) solutions across India. We do this by utilising our network partners across the country. Great Companies: Who are your target customers? Mansoor Ali :Besides premium Home and offices, we cater majorly to Healthcare Facilities/Hospitals and Testing Labs, Hospitality sectors/Hotels, IT Server Rooms & Data Center, pharma sector and Food storages, etc. Great Companies: What all challenges did the company face to establish itself? Mansoor Ali :The company established itself in 2007 when it launched indoor air quality products. It introduced products like air purifiers, dehumidifiers & portable air conditioners to India. As these concepts were new, the company did many B2B activities for them. During those initial years, the company struggled to create a pan-India sales & service. It also strived to bring associate partners together apart from convincing retailers like Vijay Sales, Croma, etc. about its viability. Great Companies: How do you manage to cater to the different needs of your customers? Mansoor Ali :We tracked consumer buying and usage with emerging global warming, changes in world weather etc. With this, it realised that its dehumidifiers have a unique offering. These machines protect people from moisture, especially when they lock in expensive valuables. This step opened up our range of segments to customers with diverse needs. Great Companies: What is your success mantra? Mansoor Ali :Customer experience does not end with satisfaction alone. They must feel delighted with the overall experience. Great Companies: What is your mission? How far have you been successful in achieving it? Mansoor Ali :Our mission is to create a different entity standing from Day 1 onwards. We want to stay ahead of the competition and maintain our first-mover advantage with strong R&D & regular innovations.Now, we provide semi-commercial to commercial products in segments. We're known to launch new products in India and maintain a list of clients which include celebrities and almost all big corporates. Most importantly, 60% of clients are repeat customers & with this pandemic COVID19, we are ready to break all ceilings & setting new records.

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