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Aug 10, 2017 For business owners it is tough to make decisions when their rue book says one thing and the staff another, in such times it is important to go with what your employees have to say. Here are 5 reasons why: 1.Ground zero: it is the employees who know what the situation at hand is. They know the complications at ground zero; a rule book on the other hand uses multiple assumptions and idea case scenarios which hardly occur in the same way in reality. 2.Theory v/s practical: a book is based on theories and propositions, the rules it lays down are just words, and it means one thing to read them and another to know how to execute them. Workers possess the technical know-how that helps them practically approach a problem. 3.Foundation: a rule book is not the functional foundation of your company, your workers are. It is important to trust them because they are equally invested in the company. All the decisions of the firm affect them directly; it is therefore, your duty to acknowledge their opinions. 4.Motivation: when the employees know that they are trusted they will be motivated to work, this will improve their work efficiency and job satisfaction. It is hard working employees that lead to growth of a company and not some rule book that dictates dos and don’ts. 5.Reputation: as a leader you must know when to trust your employees. If you are a leader who blindly follows a rule book word by word, then your reputation in the industry and in the office will suffer. A leader who knows the rules but chooses to deal with situations in their own creative ways or ways deduced from the text is always respected.

Aug 9, 2017 A book becomes valuable when it is enriched not only with personal experience but also professional experience. And to have such experience, one should be willing to take risks. Writing a book is in itself a big risk for people and sharing their experiences and journey and letting everyone enter and have a glance in one’s life. Not only can this, writing a good book give you and your business credibility. Also, having a credible business can also contribute to the writing of a good book. Here are some tips on how writing a book can help you build credibility: 1.Quality of writing: The higher quality writer you are, the more professional your book will be. To enhance your way of writing, one can- Practice writing every day; Read books, magazines, or newspapers daily; Critically analyze writing by others; Study grammar and style rules; Rewrite your drafts numerous times. 2. Publicize yourself: Publicizing oneself has become really important in this fast pacing age of technology. Usage of the social media and blogs to spread a word about your book, and being regularly active on it and get to know the demands of your readers in the society. Also regularly posting can help you improve your writing skills. 3.Write about what you know: What you write should be what you have personally experienced and you are sure about. That way the chances of making mistakes and the cost of researching minimizes. It is important to live and breathe your subject matter to make it more impressive and build your professional credibility. 4.Write with Authority: It’s important that you use an authoritative, yet approachable, voice in your piece of writing.. To write with authority, present thoughts easily, clearly and with confidence. Communicating clearly and effectively will go a long way in establishing your authority, but so will making sure you have something new to say. 5.Know the Facts: Provide your reader with detailed information and back that information up by using sources. But passing along erroneous information will undercut your credibility more than anything else you do. If you’re citing a scientific study, government data or other industry expert, make sure you get it right. 6.Respect Their Intelligence: The readers are looking for solid information about something they’re interested in. If false information is presented or the readers are underestimated, they might lose interest in the matter which might lead to incredibility instead of credibility. 7.Maintain Consistency: Presenting your piece of writing or the contents of your books in a consistent manner can help keep the readers interested and maintain the flow of reading, which might keep them interested and willing to know more and learn the most from your experience. In order to influence the people, one should be careful about their style of writing. So adding breaks would only portray it as a poorly written book. 8.Doing it Right: You can have the most brilliant ideas in the world, but if they’re not being communicated correctly and effectively, you’re undercutting your credibility. 9.Create a workshop or seminar and present it to people within your niche, which would help to spread a word for the book and attract more readers with common interests. Writing well is a learned skill; it isn’t the same as being a considerate, interesting, admirable person. But if you do your best to be considerate and interesting and admirable — or whatever else particularly matters to you — no doubt you will have an advantage in the writing department over the thoughtless, the dull, and the contemptible.

Aug 8, 2017 It is of crucial importance to maintain healthy working conditions for a smooth functioning of a business and carrying out the activities and tasks to be performed effectively. These days, where employees are stressed because of the burden of their work, rising prices, and family and peer pressure, it has become even more important to improve the working conditions not only for the betterment of the employees but also for the increased productivity of the firm. Here are some tips on how to maintain healthy working conditions: 1.Maintaining Structural Consistency is necessary because employees generally feel less anxiety if they know what to expect day-to-day as often as possible. Don’t be afraid to shake things up from time to time, but a steady and reliable work environment can counteract stresses that employees feel at home. 2.Offer Community Engagement Opportunities, a great way to connect the dots between work time and out-of-work time is to offer community engagement activities that are meaningful and beneficial. 3.Create a positive workplace culture: The kind of culture you have affects your workers’ performance to a significant degree. An atmosphere where people feel comfortable, safe, and cared for leads to a healthy, thriving business. Remember that you need to lead by example so you can influence positive behaviors among your staff. Create situations where your employees can build strong friendships with their co-workers. This fosters a team atmosphere. 4.Create a Designated “Quiet Space”: Every employee has a bad day from time to time, so it’s nice to have a space for employees to go to when they just need to step away for a moment. Create a designed quiet space in your office where employees can take a mental break when they need to. This space should be uncluttered and free of all company materials. Instead, filling it with luscious plants and flowers, comfortable seating, some light reading material, and perhaps some soft music to distract the employees and help them provide piece of mind. 5.Encourage healthy snacking: Employees in general often take snacking for granted by choosing the wrong foods. Processed carbohydrates are often the choice of many since they find them more palatable, comforting, and tasty. However, the pleasurable experience of eating poor quality snacks is only temporary. It won’t be long until a person experiences mood swings and sluggishness. The reason for this is that refined carbohydrates can cause unstable blood sugar levels which lead to more unnecessary cravings. 6.Provide good health coverage for all employees, even part-time – Ask your employees what they would like to see improve about their health and life insurance coverage, and act on it. Take your employees’ health and wellness seriously, and they will return the respect. 7.Allow Schedule Flexibility: Not every business is well-suited for a virtual workforce, so don’t compromise the productivity of your company if you need your employees to arrive at work in-person. However, it is another thing entirely to give your employees the option to work remotely when they really need to because of an emergency that requires them to make up time later. 8.Encourage Vacations: Many companies stick to the old standard of two weeks of vacation per year, but studies and surveys have shown that 14 days off per 365 days in the year simply isn’t enough to achieve a work-life balance. Employees who work at small companies and growing start-ups often feel the most pressure to work every day without regard to personal time and self-rejuvenation. 9.Identify workplace distractions that ruin your productivity at work: In a busy work environment, there are a lot of factors that negatively affect an employee’s productivity levels. A common distraction that we are all too familiar with is noise. Sources of noise include chatty co-workers, keyboard typing sounds, and office machinery. Although we’ve been used to noise, little do we know that these do more harm than we think it does to our work. 10.Encourage Short Breaks Throughout the Day: On a smaller scale, it’s important to workers’ mental and physical health to take frequent breaks throughout the day. The human body was not designed to sit still and stare at a screen for eight hours, and doing so can lead to a wide variety of health issues. Taking breaks at work also makes employees better at their jobs because they are more focused, less burned out, and more productive in the long-term. 11.Be a Good Model for Balance: No one likes to take life advice from a hypocrite, so make sure that your words and actions are in line. If managers in your company are responding to emails while on vacation, it sends a message to employees that they are expected to do so as well. Be sure to respect the balance and privacy of your employees and avoid contacting them after normal work hours unless it is an absolute emergency. By making a deliberate effort to promote health in your corporate environment, you are creating a win-win situation for everyone. You are doing your staff and your company a favor by choosing health. When employees feel good, they can perform much better. This creates a sustainable business you can be proud of.

Aug 7, 2017 When a new employee joins in an organization, they are allotted with a properly planned schedule of meeting the staff, an office tour, vision statement and other tasks, but the factor which is often ignored is making the new member feel welcomed and comfortable in his strange surroundings. It is a necessity to make him feel appreciated and a part of the organization’s culture as soon as possible, so that he able to jell in and understand the requirements of the company and get going with his work. Here are some ways on how to make a new employee feel a part of your company: 1.Welcome your new employee before they arrive. The more your new hire knows about your company and your plans for their first few weeks at work, the less nervous they’ll be for their first day. Check in with them before they start and let them know how to prepare and what to expect. Here’s what each employee should know about before their start date: Your company dress code Their team’s normal working hours A tentative schedule for the first week of work And what time they should arrive on their first day To make them feel even more prepared, it’s a good idea to share: An overview of your company policies, benefits information and on boarding checklist 2.Framing a personal chart of the staff helps the on boarder to get to know quickly and accurately. One of the concerns that creates anxiety for a new employee is wondering how he will fit in. On the first day he will likely meet a lot of new people and have trouble remembering their names. Instead of handing him a sterile organizational chart with names and titles, how about a collage with photos and personal information of the staff the newbie will be working with. This could include photos of supervisors, coworkers, and some information on their personal lives such as family, pets, hobbies, favorite travel destinations, or favorite sayings–whatever the employee felt comfortable sharing. 3.The old employees should take an initiate and act friendly to make the newcomers settle in at least before the first day. Whenever a new person is brought on board, an existing person in the company should be thoughtful to help him to show how things work, go for lunch together, and offer support and guidance when needed. This could be undertaken by one person or rotated amongst volunteer staff. 4.Send benefits information and the employee handbook early so that the new employee may review them at his or her leisure and arrive for the first day with questions. You may have other documents that are pertinent to your business to share as well. If these are online, provide the employee with a link and early access. 5.Sending a new employee announcement email to introduce your new hire and include information that’ll make good talking points. Organizing a group activity that involves talking to people from different groups, so that your new hire gets to know people early on. Planning an out-of-the-office casual meeting (e.g. for lunch) where team members can get to know each other better. 6.After the first introductions and a tour of the office, it’s time to get down to work. Schedule product demos or other presentations that will help them understand your way of working. It’s best not to overwhelm your new hire from their first day, but don’t leave them wondering what they should do next. Prepare their first week by giving them simple tasks to complete and an industry reading list, or a set of presentations to fill any downtime they may have between tasks. This way, they’ll familiarize themselves with their job duties and their new company’s competitive landscape while getting a sense of what you expect of them.

Aug 5, 2017 The workforce of an organization is its heart and soul. Behind the success of a business are its hardworking employees and the management. Employees, being such an important aspect of a successful business must be taken care of. Therefore, motivating employees is imperative. Bonuses, perks, titles such as employee of the month and other rewards are well recognized tools for employee motivation. A unique yet effective way of motivating them is through work recognition. Remember how in school teachers used to give remarks for everything, homework, assignments, projects etc. be it negative or positive, these remarks made us feel one thing for sure, that are work was being watched over. Recognizing a job well done, works on the same concept. Surveillance: if an employer constantly recognizes employees with good performance and those who need to improve. This creates a sense of being watched over among the employees. This surveillance pushes them to perform better. Appreciation: recognizing good performance is marked by appreciation. Seeing fellow employees being appreciated will boost the morale of other as well, it will also create the atmosphere of healthy competition in the workplace. Satisfaction: when employees see that their performance is being observed constantly, they will know that their work is not going in vain. They will know that their work matters, this adds to employee satisfaction and would eventually reflect in employee retention statistics.

Aug 4, 2017 Storytelling is a great way to sell your product or services. Through a story line, you can engage a person’s attention and draw them towards your goal. A story carries a person along and can also be used for effective management. Real life stories, based on personal experience or examples can also be used as they have a hard-hitting impact. Here’s how you can tell your story: 1.Audience: the customer or client is the audience to your story. To make a good story,you need to involve your audience as well. Build the story of your product or service around them. Ask them a series of open-ended questions to determine their needs or wants from a product or service. You can choose to narrate your story around characters that resemble your audience. 2.Real life incidents: use practical and real story plots, do not fantasize or the audience will lose interest. Try bringing in people to share their own examples from everyday life. The realness of the story appeals to the audience. 3.Keep it simple: do not use a plot with too many complications or twists. You are not writing a book, to hold people’s interest and make them understand easily, keep the story simple yet catchy. 4.Examples: use examples of happy customers for sales and those of senior employees or ex-employees for management. Do not manipulate stories according to your will, be honest and share examples. Giving examples of successful senior employees can boost the morale of your workforce and sharing those of satisfied customers will get your new customers to trust you. 5.Appeal to logic + emotion: when narrating a story try to get to you audience’s emotions, but do not forget that your customers/employees at the end of the day, make a rationale choice so you also have to appeal to their logic. Persuade them logically and push them emotionally. This tactic is often used in advertisements.

Aug 2, 2017 Employees do not function as mere individual unit. In a successful organization all employees must function as a well-oiled machine wherein one part compliments the other. Team building exercises at work can be used to strengthen the employee compatibility and boost their morale while refreshing them. Here are some fun exercises that your employees will enjoy participating in and will perform as a better team too: Ice breaking games: to get your new employees talking and to help them gel with the staff here are some games- Logo: Gather your employees and ask them to empty their pockets. Ask them to design a logo that represents them the best with whatever material that they have. Once done ask all of them to explain in two lines what their logo is and how it describes them. Name adjectives: ask all employees to think of an adjective that defines them starting from the first letter of their name. Give them two minutes to think and then discuss. Trust building: getting your employees to share a bond of trust can become easy through these fun activities- Directions: divide people in pairs. One player would be blindfolded and the other player has to direct the person by telling directions through the office to a point. Whoever reaches the point fastest, the team wins. Trust fall: this is an outdoor activity that can be done at outdoor meets or trips. One person has to stand on an elevated platform, while others have to form a human net below. The person standing above has to drop down on their back and the others have to catch them. Planning exercises: exercises to polish the planning skills of your employees can help them prepare for future situations- The Paper Tower- This planning exercise is very simplistic in its approach, but it teaches participants the importance of planning, timing, and thinking on their feet. Each participant is given a single sheet of paper and told that it’s absolutely necessary that they construct the tallest free-standing structure in just five minutes using no other materials. After the five minutes and a review of the structures, a discussion can be had concerning who planned out their structure, the one who ran out of time, and what could be done differently next time. Stationary pyramid- Divide people into teams. Ask them to build a pyramid out of the stationary that they have. To make it more interesting assign people roles, ask one to collect the stationary, one to draw the blueprint and another to execute the design. The team that builds the tallest pyramid or the strongest wins

Aug 1, 2017 Competing in today’s business environment requires organizations to not only compete well in the country they reside in but to also compete internationally with other companies that deliver products or services in their particular niche or arena. As the world becomes increasingly globalized, workers find that they need additional skills to stay competitive in the marketplace. Particularly in today’s dismal job environment, if employees do not adjust to the current landscape, they may find themselves one of the many unemployed. Here are some guiding principles one must follow while working with geographically diverse teams: 1.Communication: An effective communication is the key to develop healthy overseas relations. Emailing can only get so much information across. The "sense of urgency" or many details that need to be followed by your out-of-country team can get lost in translation, especially through digital mediums. And so, a company must use effective communication tools to carry out the functions smoothly and gaining a competitive edge. 2.Delegation of Duties: As the "originating" team with a project or process, there can be hesitance in letting overseas employees become intimately involved in the steps or roles for particular projects. However, failure to do this can leave team members in the foreign office feeling out of the loop on what is occurring. To succeed in the foreign market, an individual must not ignore the employees working outside the country. They might be not a citizen of the country, but they definitely are the members of your company, so working in their interest and allotting them tasks to be performed can help you gain maximum support with a smooth business functioning. 3.Soft skills are of crucial importance. Always be polite. Anticipate questions. Read people and learn how to specifically tailor communications to your audience. Know that an initial read may change and that you'll have to adapt accordingly. This includes being able to listen and comprehend what is being said. Aim to be a step ahead, but don’t stumble if you fall a step behind. 4.Every country follows a different culture which also leads to a change in the attitude and lifestyle of the people residing there. Quickly understand cultural nuances. Co-workers from some countries will demand more information than they need. Others will not ask questions nor give feedback. Each situation will take modified engagement to get what you need to work with different personalities and cultures in an effective manner. If your communications reach multiple countries, learn what words are spelled differently and use them. 5.Analysis of In-country Customs/Work Environment: As a project manager for bi-country teams, you need to understand how people tend to work in various situations and account accordingly. 6.Add at least another language to your repertoire. Be able to communicate in a language other than your native tongue. If working globally, some people like to practice their English. If you know you'll be dealing with a specific country or region, it helps to know some phrases, if not the major language. You will have an edge in communications and understanding, and it shows you're willing to learn. 7.Add value. Understand the industry you're in or trying to get into. Bring something more to the table. Being a coder in a financial institution is great, but being a coder that understands finance is better. Add the knowledge of government regulations in your industry and you have an extra edge. If you do not want to go specific into a vertical, go broad and understand how all of the pieces in the machine work. 8.Demonstrate your worth. Sometimes it is cheaper for companies to stay local than to outsource. After a complete tallying of costs related to adding extra levels of support for off shoring, management may find that keeping teams domestic is less expensive and more effective. Being able to prove your worth and detail how much money the firm will save by having you closer to a certain office shows you've done your research and that you're looking out for the company. 9.Understanding Roles: By spending your time up front and letting people know what their specific roles are, each person operates with a good sense of purpose and one won’t have any tasks slip through the cracks. 10.One of your greatest assets is the wealth of knowledge in the companies and people you've worked with in the past. Reuse valuable techniques from previous employers and keep an active network. You don't need to have an extensive list of contacts, but recognize the ones you work well with and stay in touch. 11.Innovation is key to Caterpillar’s success. Competing on a global scale means staying on your toes. With increased competition, we have to look for ways to differentiate our products and services. The good news is that tough competition is one of the best motivations to innovate. When companies from around the world are competing in your market, you’re challenged to look for ways to improve your product and processes. Innovation is clearly a positive effect of competition, allowing us to produce more and offer lower prices. 12.It’s not enough to have the best, most innovative products. You have to know what your customers want. The products you sell in Chicago will not necessarily sell in Shanghai. When dealing with the global economy, market research is more important than ever. It’s also helpful to have people on the ground in the locations where you do business. They know the market, the government regulations, the local customs, and most importantly, the people. That local knowledge is invaluable.

Jul 31, 2017 Entrepreneurship is unpredictable… because it involves risks which bears unsure results. One cannot be confident about the fruit they’ll be able to reap from their actions in the course of business. At the same time, running away is not the solution. So, all entrepreneurs must learn to constantly deal simultaneously with both fear and possibility. Here are 10 ways to help an entrepreneur overcome their fear: 1.Redefine your Fears: it allows you to push through your fears. Taking the road not taken, instead of the safer path motivates you and give you a competitive edge over others, which in turn make you more confident about yourself and your actions. This would also keep you from getting stuck and encourage you to take up bigger challenges. 2.Start Creating: rather than waiting for the big idea, to attain success, one should always keep on moving forward by creating and innovating new ways to carry out their activities. Every single drop contributes in the making of an ocean. Similarly, small but new and creative ideas would emerge into a big idea. 3.Uncertainty about the course of actions: most of the entrepreneurs are not aware about the ways by which they can achieve their defined goals, not only when first setting up but also during the course of their business. The answer to HOW is equally important as the answer to WHAT. Therefore, one should always devise out the techniques which would contribute to the achievement of their pre-defined goal. 4.Risk taking is a component of entrepreneurship and generally people who are willing to take risks are considered as crazy by the society. Often, many entrepreneurs fear what the people around them would think about them. And to encounter this fear and be successful at the same time, one should be sure about their actions despite of the opinion of the society, believe in your talents and also try convincing others about the same. 5.Imagine the Worst -Then Move On; fear is the companion of risk, and risk is the companion of success. The greater the risk, the greater is the fear and the greater is the success. While taking a risk, think about the worst case possible and be prepared to face it with all your strength. This way even if the risk betrays you at the end, you’ll be ready with either a backup plan or another risk to rule out the negative effects of the first one. 6.Lack of funds, is also a source of constant worry and panic among entrepreneurs. In such a strongly competitive era, finding an accurate source of funding is a challenge. Even if you don’t have the necessary capital at first, you’ll soon learn that a slow and steady process of building the business may be the best thing after all. 7.Inability to attract enough customers can also become a task for the entrepreneurs. One can easily encounter entrepreneurs who are afraid to portray and offer their skills to the world, wondering if they’ll be valued. But, on the other hand, if you approach your business with joy, consistently delivering what's promised, you'll undoubtedly experience a turn of the tide. In the meantime, work your marketing plan feverishly, study to increase your level of expertise and be kind to yourself because you've already made it further than most. 8.Insufficient earnings to recover an investment, if you happen to invest in your business and don’t see an immediate return, keep working. Should you quit before you earn a profit, you'll never earn a profit. And if you do decide to quit before your business sees a profit, remember that you raised the investment capital once. You can always do so again. 9.When everything goes wrong, it just provides you the opportunity to put the pins back and start again and give it all what it requires. Because it is in the blood of an entrepreneur to complete the game and not quit it. You surely have the potential to set everything right and back to track. If you are considering taking the leap and becoming an entrepreneur, be prepared for hard work. Keep pushing forward and take any opportunity to give yourself a pat on the back to keep up your morale. Keep yourself motivated and you will surely be successful as an entrepreneur. Hence, an entrepreneur would encounter the following fears but they should be ready to face it with courage and confidence: 1. Fear of risk and failure. 2. Fear of what others around you will say. 3. Fear it’s the wrong decision. 4. Fear you lack the experience or expertise. 5. Fear you will be financially ruined. 6. Fear it will consume your life. If you allow fear to prevent you from pursuing your passion, you’ll always feel something is missing. And tackling your fears and coming out of them strong, is the essence of a successful entrepreneur.

अपने कर्मचारियों को ग्राहक सेवा के बारे में बात करें- बहुत It is all about improving your customer service. Customers are useful assets of our business and respecting them and there needs must be one of our top priorities.

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