U4rad Technologies/ XRAi Digital, Winner of the Great Companies Global Business Award - 2022
Business Name: U4rad Technologies/ XRAi Digital.
Name: Partha Dey.
Location: Gurugram, India.
Establishment (Year): 2020.
Category / Industry: Healthcare & Wellness.
Sub Category / Sub Industry: Healthcare Services
Number of employees: 11-50 employees.
Website URL: https://xraidigital.com/
LinkedIn URL: https://www.linkedin.com/company/xrai-digital/
XRAi Digital is India’s first Digital AI-enabled HOME diagnostic platform. They provide diagnostic services beyond pathology at the comfort of the patient's home. If you never thought of getting XRAY, ECG, HOLTER, PFT, and Health Checkup at home welcome to XRAi Digital. Their motto is to provide test images in 1 min and test reports in 1 hr. For XRAY at home, they use AERB-approved low-dose high-frequency XRAY machines. For HOLTER at home, they use the latest and smallest digital cardiac monitoring devices. They also provide personalized health screening packages for regular health checkups. In the era where they can get groceries delivered in minutes, they are aiming to provide healthcare services in the minimum time frame.
The solutions to Customer problems:
Convenience- Some people prefer being at home rather than going to the hospital for getting a test done.
Accessibility- There are many patients who are not able to go to the hospitals/center for getting their tests done due to injury or medical urgency.
Delayed reports of the test- Providing XRAY, ECGs, and PFT reports is a very delayed process in the healthcare sector.
Getting a test done at the comfort of the patient's home. It's tough for elder people or bedridden people to travel for getting the test done. They are sending the technician with all the machines at the patient's home so that patient can get the test done at their convenient place will minimal amount of inconvenience.
They are making the medical service accessible to the patients.
They are providing test reports within 1hr. Patients can book their tests on click using their website and also call us on our toll-free number to book the test. Their aim is to make the pre-test and post-test process so smooth, the only thing the patient has to worry about is just being at home and rest they will take care of.
Unique Value Proposition:
They are India’s first Digital AI-enabled HOME diagnostic platform that provides diagnostic services beyond pathology at home.
Their ideal customer is any patient looking for a diagnostic test in the comfort of their home. Patients who are not able to go to the hospitals/center for getting their tests done due to injury or medical urgency.
Company’s Internal Objectives related to innovation, customer service, and operational excellence:
Most innovative products/services.
Investing in Great customer service.
Improve customer retention.
Reduce energy usage.
A customer’s review:
Reliable products/services, Best Service, Understands my needs
Benefits to Employees:
Positive Work Environment.
A Fair Salary.
Freedom in the Workplace.
Offer Training and Development.
Growth Career Opportunities.
Community / Society Service:
They provide access to medical services to every patient at their doorstep. They do camps for underprivileged groups. They use electric vehicles for transportation to reduce our carbon footprint.