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Tech-Tailor Solutions Pvt Ltd, Winner of the Great Companies Global Business Award - 2022



Business Name: Tech-Tailor Solutions Pvt Ltd.

Name: Premjeet Singh.

Location: Bangalore, India.

Establishment (Year): 2015.

Category / Industry: IT Services.

Sub Category / Sub Industry: Application / Web Development.

Number of employees: 1-10 employees.


Company Detail:


Tech-Tailor is an on-demand platform for tailoring services that brings technicians to customers' doorstep. Service is currently enabled on the web & they're generating a marketplace app to make an "uber of tailors" engagement.



The solutions to Customer problems:

Problem-

One-size does not fit all. Customers are weary of tailors because they don't deliver on time & do not produce exact requirements of customers, also there's a let up on quality. To top it all there're multiple rounds of visits to the tailor for fitting which is very painful & inconvenient.


Solution-

They're trying to solve all those problems through a simple doorstep service whereby customers can get measured in the comfort of their homes. They can choose fabrics from their more than 2500 options. The entire family can select & choose without visiting any store. They deliver within 10 days thereby giving customers an assurance of delivery. Also, the manufacturing takes place in smaller factories unlike individual tailors so the trim selection is high quality & making of the garment follows branded garment standards thereby giving assurance of good quality stitching. They also take body measurements & based on customers' tastes and offer them fitting options from slim/regular/to loose. This ensures first-time-right fit avoiding further alterations & a WOW factor for the consumer


Unique Value Proposition:

  • They offer various styles from our catalogues which customers can choose from.

  • Customers can give their own styles and make them.

  • Customers choose from a variety of fabrics & all this without going to any store -no parking problems & ultimate convenience of saving valuable time of customers.

  • the technician who goes for measurement is the same technician who goes for delivery so there's someone to attend to you while you try out stitched clothes.

  • Their competitors simply send made-up clothes by courier service & in case of alterations you have to send them back as there's no one to listen to you as you try stitched clothes.

  • Entire convenience which they bring to the customer along with delivery & quality assurance is what makes us different from their competitors.


Target Market:

They cater to middle-income groups & mid-aged people who're all hard-pressed for time & also want tailored clothing to fit them. they don't fit into off-the-shelf garments. also, in the case of men's or ladies suits, customers want fitted clothes which are not readily available in ready-made


Company’s Internal Objectives related to innovation, customer service, and operational excellence:

  • Improve or focus on research and development.

  • Improve customer retention.

  • Streamline core business processes.

  • They're focusing on mass employment by creating an "uber of tailors" like platform.


A customer’s review:

  • Reliable products/services, Understands my needs, delivers on or before time


Benefits to Employees:

  • Positive Work Environment.

  • A Fair Salary.

  • Freedom in the Workplace.

  • Work-Life Balance.


Community / Society Service:

Offering job opportunities to senior citizens to start second careers. Also, their new app will provide work-from-home options to war widows & destitute ladies in the area of stitching.




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