Swati Gaonkar : STEP One Step Ahead LLP
Name: Swati Gaonkar
Business Name: STEP One Step Ahead LLP
Location: Mumbai, India
Establishment (Year): 2020
Profession/ Specialty: IT - RPA, AI, ML
Perfectly understanding the aforementioned requirements, Mumbai based Step one step ahead LLP (STEP) offers RPA as a Service with its Robotic spectrum comprising of Robotic Process Automation, Robotics Application Monitoring, Bot Auditing, Robotics COE Setup, Robotic Test Automation & Ready to use BOT store. STEP uses design-thinking principles for client deliveries and implements unique solution-based approach, with a focus on how to solve clients’ pain areas. They have grown from 4 team members to 30 team members in span of 2.5 years.
Unique Selling Proposition / Competitive Advantage:
“Our goal is to help our clients obtain adequate ROI therefore we go by following our unique methodologies and delivery approach and scalable framework. We mainly focus on the agility to provide the client with faster output,” Core values are qualities that are not just worthwhile, but they also represent an organization’s highest priorities, deeply held beliefs and the core fundamental driving forces. STEP measures its success through its client’s impact. The company delivers what it promises, leading to long-term relationships. Not just that, STEP is consistent in delivering each product and services on time, every time. STEP embraces a fair, transparent and ethical integrity environment and follows open & honest communication from Upward to downward level.
Challenges faced during the Journey:
There were lot of challenges which gives lessons to go ahead in her entrepreneur journey. Sales and Marketing, Operations, Getting correct team members, Getting SOP's and processes follow by team, getting each step towards mission and vision of the company with despite of all obstacles. Customer advocacy and getting customer satisfaction through our services.
Advice for Women Entrepreneurs:
Swati would to advice by saying, “Believe in your team. Make a pyramid of the core team and create the Nav-Ratnas of the team. Always surround yourself with people who believe in you and your dreams. Never give up. When you are frustrated and giving up may be success is one step after that so have patience keep going and success is yours".