Business Name: Sonar IT Services Ltd
Name: Joshua Bevis
Location: London,UK
Establishment (Year): 2020
Category / Industry: IT Services
Sub Category / Sub Industry: IT Support Services
Number of employees: 1-10 employees
Website URL: www.sonarit.co.uk
LinkedIn URL: https://www.linkedin.com/company/sonar-it/
Company Detail:
Sonar IT is an IT-managed service provider based in London with clients across the globe. They were founded in January 2020 just before the first lockdown with the vision of changing the IT industry.
Sonar IT goes against the grain when it comes to traditional IT support. They invest back into their clients to ensure they integrate as a technology partner. They do this by having a unique business model compared to their competition. They have one set price which includes our cyber security as well as support. The reason they aim to do this is to minimize IT issues but mitigate user error alongside the constant struggle of battling cyber criminals to keep their clients secure.
Despite being born before lockdown they have since come leaps and bounds currently working with some of the biggest companies in the world. The hardship they overcame being a start-up during covid was almost impossible to fathom but this proves they have an award-winning service and business model that benefits all.
Their vision is to be the largest and most highly rated IT business in London and they believe they will achieve this in the next 24 months..
The solutions to Customer problems:
Problems-
- They add value to their client’s investment by keeping the business secure, and preventing downtime which allows employees to continue to work as well as improve business processes
Solution-
They provide IT Support, Cloud implementation, VoIP and internet connectivity, and Cyber security
Unique Value Proposition:
They will provide their first month completely free this will allow their clients to try before they buy to ensure they are happy with the service.
Target Market:
Due to their major success in multiple industries, they are able to support all small to medium businesses ranging from 10-250 staff
Company’s Internal Objectives related to innovation, customer service, and operational excellence:
Most innovative products/services,
Investing on Great customer service,
Streamline core business processes
A customer’s review:
Reliable products/services,
Best Service
Benefits to Employees:
Positive Work Environment,
Freedom in the Workplace,
Work-Life Balance,
Offer Training and Development,
Growth Career Opportunities
Community / Society Service:
They are a part of many environmental groups within their building to reduce waste and their carbon footprint.
They also recycle IT equipment once it has come to the end of life.
