Scott Chapman - Managing Director/Co-Founder of Scope Fire & Security Ltd
Great Companies: Please tell me something about the business and how did you come up with such an idea?
Scott Chapman: Having worked in the industry since 2002 and having contributed to the success of other companies, I decided I wanted to create my own business. I undertook a part time business degree during 2013-2018 with the intention of doing so and I am lucky enough to have been able to do that via the formation of Scope Fire & Security Ltd.
Great Companies: What are the various services and products provided by your company?
Scott Chapman: Fire Alarm Systems, Fire Extinguishers, Intruder Alarm Systems, CCTV, Access Control Systems, Intercom and Automatic Gates and Doors.
Great Companies: Why should one choose you over others in this field?
Scott Chapman: Our commitment to customer service, our high standards of service and our drive to provide it. Complete commitment to our customers’ satisfaction with an honest and transparent approach to each task. We pride ourselves on giving customers complete peace of mind with both their fire and security systems and Scope as their supplier.
Great Companies: What are the struggles and challenges you face?
Scott Chapman: The current economic environment, crowded market with lots of competition, distinguishing ourselves from the competition, opening doors with new clients due to complacency in considering changing supplier, cash flow for growth, timing of action in current economic uncertainty.
Great Companies: What do you think are the few main things which are most important for a successful business?
Scott Chapman: Dedication, communication, honesty, transparency, a drive to provide, consistency, reliability and a company culture which actively promotes these aspects to its stakeholders.