Raj Sarma- CoFounder of Swagamender
Great Companies: Please tell me something about the business and how did you come up with such an idea?
Raj Sarma: It's start with a night before our last HS exam. Everyone think about a Tour after this exam and we think about make a dent in the universe. The idea comes in my mind when i was find a t-shirt that should be unique and represent my personality, and can't find what i exactly want.
Great Companies: What are the various services and products provided by your company?
Raj Sarma: Our company based on fashion and gifting, mainly we provide dresses and printed t-shirts & coffee mugs.
Great Companies: Why should one choose you over others in this field?
Raj Sarma: Our designs are always updated and out of the box. And focus on customer satisfaction, not on only selling.
Great Companies: What are the struggles and challenges you face?
Raj Sarma: Me and my co-founder SUVJIT DAS start with self funding and there are no one to guide us, so we learn everything by ourselves. That's because whenever we fail, we observe that, learn and bounce back with a solution and next level energy.
Great Companies: What do you think are the few main things which are most important for a successful business?
Raj Sarma: First thing you have to learn that:
1. Believe in yourself : peoples will always say you can't do this because "someone" fail in this. Remember it's "you" not "someone".
2. Customer satisfaction : focus on customer satisfaction not on only selling. A satisfied customer is a long-lasting customer and a free advertiser.
3. Bonding : Make a strong bonding with your employees, Employees are the persons who satisfy a customer and create & hold a strong and beautiful bonding with a customer.