Great Companies: Can you commence by telling a little about your business?
Radhika Gupta: Nowadays,handmade items are a tendency to be much loved, especially the youth. That is the opportunity for us to set up a business plan of handmade items. Our shop with name Handflys was established on April 18th,2017. Now our page had 25.9k followers from all over india.It has mainly operated on social network such as: Instagram, Facebook. We basically sell handmade gift product such as : name album, Varieties of frame,Decorative cages , various combo and many more for all occasions .
Associated with renowned companies:-
Delhivery
Fedex
Xpressbees
Great Companies: Handmade gifts are attractive but in today's world when everyone likes to opt for ready made stuff, how do you plan to encourage people to try handmade gifts?
Radhika Gupta: 1 | They are unique and personal
As it was made by you and not purchased from a store, the gift will reflect your artistic style and the interests of your loved one which truly makes it one of a kind and very personal to the person receiving it.
2 | They are thoughtful and loving gifts
Crafting the gift yourself means that you can decide on exactly how you want it to look with your loved ones interests at the forefront of your mind. This shows the receiver that you have put a lot of thought into exactly what they like.
3| To see their reactions
After all the hard work and thought that has gone into creating the gift, watching the reaction of a loved one when you give handmade gifts can be priceless. Seeing them so happy with something that you crafted especially for them feels incredibly special and definitely makes the time spent on the item completely worth it.
Great Companies: How are you able to cater to the needs of all your clients in a unique way?
Radhika Gupta: 1)Give Personal Attention
2)Listen to Feedback
By collecting a little bit of information from your clients, you can find out what they like and dislike. Doing this enables you to make changes to appeal to their tastes so you can not only increase your sales, but really cater to them and make them feel truly valued
3)Communicate
Keep your clients and customers informed of what is new with your business. Let them know if you are offering new products or services and when they are coming.
Great Companies: Why should the customers choose you ?
Radhika Gupta: There is obviously not one answer that fits all here. But there are three possible answers that should be at the top of your list. The first, and perhaps the most significant reason, is value discrimination … a better product/service for essentially the same price. Know the key end results that your customers are looking for and use these as your guide to define values that can discriminate your business.
Great Companies: How do you plan to improve and increase your market reach?
Radhika Gupta: 1. Improve our branding
2. Understand our customers better
3. Measure the effectiveness of your marketing
4. Identify new opportunities
5. Get insights into product features