Peninsula InHome Care Specialists Recognized with the Excellence in Person-Centred Home Care Award at the Great Companies Global Business Awards 2026
For many older people, remaining at home is about more than receiving practical assistance. It is about maintaining independence, familiar routines, dignity, community connection and the comfort of knowing that the person arriving at the door is someone they know and trust.
Peninsula InHome Care Specialists (PIHCS) has built its care model around that understanding.
Founded by Bronwyn Hewitt in 2022 and based in Mount Eliza, Australia, PIHCS provides personalized in-home care for seniors across the Mornington Peninsula. Its approach combines personal care, practical household support, social connection and transport with a strong emphasis on consistent carer relationships.
For this relationship-led approach to aged care, Peninsula InHome Care Specialists has been recognized with the Excellence in Person-Centred Home Care Award at the Great Companies Global Business Awards 2026.
The recognition reflects a simple but important principle: care should be built around the person receiving it—not simply around a roster, task list or standard package.
Website: www.pihcs.com.au
Key Highlights
Person-centred in-home care designed around individual needs, preferences and routines.
Consistent carer matching so clients can build familiar, trusted relationships.
Personal care, household support, social support and transport for seniors.
Local service across the Mornington Peninsula, led by founder and Director Bronwyn Hewitt.
A care philosophy focused on dignity, comfort, independence and safety.
Business growth of 55% in the last year, driven solely by word-of-mouth referrals according to the company.
Support for both private in-home care and Home Care Packages.
Building a More Personal Approach to Home Care
Peninsula InHome Care Specialists was established in 2022 with a clear purpose: helping elderly people remain safely and independently in the homes they have built their lives around.
Founder and Director Bronwyn Hewitt came to aged care after an earlier career in ICT. Her transition into the sector began in 2016 and developed into a broader commitment to providing care that is personal, respectful and human.
That philosophy became the foundation for PIHCS.
Rather than positioning home care purely as a collection of services, the company focuses on understanding the individual—their routines, preferences, personality and circumstances—and then shaping support around those needs.
The result is a deliberately local model designed to help seniors remain comfortable and independent in familiar surroundings.
The Power of a Familiar Carer
One of the clearest differentiators in the PIHCS model is carer consistency.
The company matches carers with clients so that they see each other at regular times each week, allowing relationships to develop naturally. The objective is for the experience of receiving care to feel less like a service transaction and more like having a trusted person visit to help.
PIHCS describes its goal simply: when carers leave a client's home, the client should be happier for having had them there.
The company's website reinforces this philosophy, emphasizing consistent carers, genuine long-term relationships and support tailored to individual routines.
For older people, that consistency can make an important difference to the experience of receiving support at home.
Care Built Around the Whole Person
PIHCS provides several forms of personalized in-home care, allowing support to extend beyond one specific need.
Personal care includes assistance with activities such as showering, dressing, grooming and mobility. Home support can include cleaning, laundry, meal preparation and shopping.
Social support and transport help clients attend appointments, participate in community activities and maintain social connections.
This broader approach reflects the reality that independence at home often depends on a combination of practical, personal and social support.
The company also emphasizes welfare checks and companionship, recognizing that remaining connected to other people is an important part of living well at home.
Local Care With Local Understanding
PIHCS operates across the Mornington Peninsula, including Mount Eliza, Mornington, Mount Martha, Frankston South, Somerville and surrounding communities.
Its local model is intentional.
The company describes its carers as people who live and work within the same communities as their clients, giving them familiarity with local services, routines and the character of the Peninsula.
This creates a different relationship from the large, highly centralized care-provider model.
Instead of presenting itself as a large agency or franchise, PIHCS emphasizes being a small local team that knows its clients and remains close to their families.
Making the Start of Care Simpler
Starting home care can be an emotional and sometimes complicated decision for families.
PIHCS has designed its initial process around three straightforward steps: an introductory conversation, a free home visit, and then the beginning of care with a local carer once the family is comfortable.
During the home visit, the team considers the person's needs, preferences and routines before developing a personalized care plan.
The company also supports both private in-home care and Home Care Packages, providing families with options based on their circumstances.
The emphasis is on listening first and helping families understand their options without unnecessary pressure.
Growth Built on Trust
For a relatively young company, one of PIHCS's most significant milestones has been the way its reputation has developed.
The company reports 55% growth over the last year, with growth generated solely through word-of-mouth referrals.
That is particularly relevant in person-centred care, where families are often choosing someone to enter the home of a parent, spouse or loved one.
A referral-based business suggests that clients and families are willing to recommend the experience to others.
For PIHCS, growth has therefore followed the same principle that defines its care model: relationships come first.
A Human Touch Beyond the Care Plan
There is even a four-legged member of the PIHCS experience.
Frankie, the company's emotional support hound, features as part of the team's approach and is described as helping clients feel more comfortable when someone new enters their home.
It is a small example of the broader philosophy behind the business.
Person-centred care is not only about completing tasks correctly. It is also about creating an environment where people feel comfortable, respected and understood.
Why Peninsula InHome Care Specialists Earned the Award
The Excellence in Person-Centred Home Care Award recognizes the central philosophy behind PIHCS: care should adapt to the individual rather than expecting the individual to adapt to a rigid service model.
Three elements stand out.
Consistency: clients are matched with carers who can become familiar and trusted faces.
Personalization: support is shaped around individual needs, routines and preferences.
Local relationships: the company remains closely connected to the Mornington Peninsula community it serves.
Together, these elements create a home-care experience designed around the person rather than simply the care task.
What Sets PIHCS Apart
Peninsula InHome Care Specialists is intentionally small and local.
That allows the company to emphasize accessibility, familiarity and continuity rather than operating through a highly impersonal agency structure.
Its philosophy can be summarized in one idea: the person comes before the care plan.
Whether the need involves personal care, household support, transportation, companionship or simply having someone familiar there on a regular basis, the objective remains the same—to help seniors live safely, comfortably and independently at home.
Looking Ahead
As Peninsula InHome Care Specialists continues to grow, its opportunity is to expand its reach without losing the qualities that created its reputation: local knowledge, consistency, personal relationships and genuine care.
The company has already demonstrated that a small, relationship-led provider can build strong momentum through referrals and community trust.
Its next chapter will be about continuing to support more families across the Mornington Peninsula while preserving the personal experience that sits at the heart of the PIHCS model.
For Bronwyn Hewitt and her team, the measure of success remains straightforward: helping people stay in the homes they worked hard for, with the support they need to live a safe, connected and fulfilling life.
Award Recognition
Winner: Peninsula InHome Care Specialists
Award: Excellence in Person-Centred Home Care Award
Great Companies Global Business Awards: 2026
Founder & Director: Bronwyn Hewitt
Founded: 2022
Location: Mount Eliza, Victoria, Australia
Industry: Community Services / In-Home Aged Care
Website: www.pihcs.com.au
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