Nitesh Jadon, Director, Founder & CEO at ResGenesis Group
Great Companies: How did you get your idea or concept for the business?
Nitesh Jadon: Being from the Biotechnology background, I always dreamt of exploring my field of interest. In the same process, I got my campus placement while doing my B. Tech and I worked in one of the renowned companies related to International Research and Publications. I got several good opportunities from the same company to visit abroad and get more knowledge in the relevant field.
I worked for 3.5 Years and I moved out and first I started my freelance company for two years then I got the idea of bringing some revolution in the field related to my work experience so I started this business.
Great Companies: What are the various services provided by ResGenesis Group?
Nitesh Jadon: We are into various sectors such as freelancing, web designing, graphic design, digital marketing, research publications, medical journals, international conferences, etc.
Great Companies: What makes ResGenesis Group different from hundreds of other similar service providers?
Nitesh Jadon: As per my experience in the relevant industry, most of the similar service providers run after money instead of focusing on customer satisfaction, which indeed makes our company different from others.
We are committed to building trust and faith within our customers and in this process, sometimes we need to provide our services for free also which we consider as our investment to our customer not our loss. In this way we are far better than the similar service providers in the industry.
Great Companies: What were the struggles and challenges you faced and how did you overcome them?
Nitesh Jadon: My business journey started out with me working from home for around 12-18 hrs day and night on my laptop. As I mentioned that I had quit my job just 2 months before my marriage in 2016 and started my first company with a very brave decision.
Since then, my journey has had great ups and downs. My wife started working in a company for managing household expenses as in the initial business days I had invested all my savings to start my company and it always takes a little time to get favourable returns to any business investment initially.
So, as mentioned I had to work 12-18 hrs to get what I wanted in the initial months. Then after approximately 6 months, I asked my wife to quit her job and come along with me to start an office. So, she came along with me and we took a shared office with only 6 seats which is the only number we could afford at that time. Out of 6 we both had to take 2 seats and we then hired the first 4 members of our new company. Initially, it was quite difficult for us to hire the right candidates as our company was new and we only had two people to be seen as owners.
The candidates who came for the interview had many expectations from a company where they would work which in our case were very less. But somehow, we managed to get started with 4 employees which gradually turned to 10 then 18 in just within 6 months.
After that we left the sharing space and got our individual office (20 seats) which was nice and small. Now, we have a strength of 18 employees and have started working very hard. Within 1 year we moved to a bigger office space where we are right now having a seating of 50 members. Here itself I started my second company and the partnership firm.
Frankly speaking it’s never an easy task to build a brand or to self-build a business empire. People always see where a person is standing, but never talk about the rough path he/she has gone through to reach there today. I have also gone through a very tough time after the COVID-19 outbreak and lockdown. There were times when I had to be worried about the revenue and the salaries I have to give to our employees. But, in those tough times as well, we never cut off anyone’s salaries, bonuses and incentives.
I think it is the reward of our humanity and compassion with our employees which turned out to be a blessing that we survived that tough time very well.
Great Companies: How do you plan to grow in the future? What does 5 years down the line look like for ResGenesis Group?
Nitesh Jadon: Well! I am the kind of person who never settles for less. I aspire to make my company the biggest brand. Like the great business giants, I have to make ResGenesis Group excel in all sectors like education, finance, e-publishing, software’s, IT, etc. and not just limited to one or two domains.
Great Companies: If you had one piece of advice to someone just starting out, what would it be?
Nitesh Jadon: Although I don’t consider that whatever I have achieved till now is too much so that I can give advice to others but my journey as an entrepreneur taught me great life lessons which I can share with aspiring entrepreneurs in short.
Never be satisfied in your professional life, always try to achieve more and more, never stop learning new things, always experiment the process you are following for a longer time, take advice from people but put them into evaluation with your own experiences and ultimately never stop believing in miracles with your self-belief.