Great Companies: How did you get your idea or concept for the business?
Mitali Purkait : Embarking on my career as a Centre Coordinator of a digital marketing institute, I found myself increasingly captivated by the field, which eventually led me to join the main company specializing in it. Despite no entrepreneurial background in my family, the aspiration to establish my own venture always simmered within me. The thought of becoming a first-generation entrepreneur was a distant dream that quietly persisted. The push towards this dream was partly influenced by my previous workplace, where I witnessed limitations that hindered growth for my colleagues and myself. These experiences fueled my resolve, and I often pondered on the different approaches I would adopt if I were to steer my own business. The vision of entrepreneurship gradually took shape, promising a journey of innovation and personal growth.
Great Companies: What are the various services provided by Digital Concepts ?
Mitali Purkait : Digital Concepts is a full-service digital marketing agency with seasoned Web, Mobile and Internet Marketing professionals.
We Specialize in:
→Website Design & Development
CMS Website Design and Development (WordPress and Headless
WordPress)
E-commerce Website Design and Development (WooCommerce, Shopify, Magento)
→Digital Marketing
Search Engine Optimization, Social Media Marketing, Search Engine
Marketing, Content Marketing, Copywriting, and Email Marketing
→ Visual Design
Logo, Print Marketing Materials, Online Marketing Materials etc.
Great Companies: What makes Digital Concepts different from hundreds of other similar service providers?
Mitali Purkait : Digital Concepts stands out in the crowded marketplace through our unwavering commitment to client satisfaction and our round-the-clock availability. We pride ourselves on our attentive listening skills, ensuring that we fully understand our client's visions, goals, and offerings, as they are the foremost experts on their own businesses.
Our reports are a testament to our diligent work ethic, bolstered by the use of sophisticated, high- end tools that guarantee authenticity and accuracy. Our team is our greatest asset; we invest in their continuous education, keeping them abreast of the latest industry developments. Regular performance discussions inspire each member to strive for personal and professional growth.
We firmly believe in the power of unity—achieving excellence together. At Digital Concepts, we celebrate our successes and navigate challenges as one cohesive unit, always aiming to ascend to new heights as a collective. This collaborative spirit and dedication to constant improvement set us apart and drive us forward and eventually has helped us achieve 4.9star ratings on Google.
Great Companies: What were the struggles and challenges you faced and how did you overcome them?
Mitali Purkait : In our journey as a five-year-old company, we've encountered the challenge of establishing trust and credibility in a market wary of inexperience and scams. Initially, larger brands hesitated to engage with us, associating youth with a lack of experience and our absence of major investors with limited marketing capabilities. We've turned these perceptions around through our proven industry expertise, earning the trust of esteemed clients such as The Park, Mio Amore, and Kathleen Confectioners and may more.
When it comes to expanding our team, we've faced skepticism due to our bootstrap nature. Potential hires were concerned about the adequacy of training, compensation, and career growth. We addressed these concerns head-on by fostering open communication, providing comprehensive
training both online and offline, ensuring a zero-tolerance policy towards office politics, and maintaining transparency in our operations. Salaries are disbursed promptly on the first working day of each month, and appraisals are performance-based, reflecting our recognition of the team's hard
work. We regularly consult our team members regarding their expectations, acknowledging that their well-being and development are integral to our company's strength and success. Together, we've built a robust and supportive environment that stands on the pillars of trust, respect, and collective achievement.
Great Companies: How do you plan to grow in the future? What does 5 years down the line look like for Digital Concepts?
Mitali Purkait : Looking ahead, Digital Concepts envisions a future of sustained growth and innovation. Over the next five years, we aim to solidify our position as a leader in the industry by continuously adapting to technological advancements and evolving market trends.
Our growth strategy includes:
• Expanding Our Services: We plan to broaden our offerings to include emerging technologies and platforms, ensuring that our clients always have access to cutting-edge solutions.
• Investing in Talent: Attracting, nurturing, and retaining top talent will remain a cornerstone of our strategy, as our team's expertise is vital to our success.
• Strengthening Client Relationships: We will deepen our engagement with existing clients while also reaching out to new markets and demographics.
• Fostering Innovation: Encouraging a culture of creativity and experimentation within our team to develop unique solutions that set us apart.
• Building Partnerships: Collaborating with other industry leaders to offer comprehensive solutions and gain mutual benefits.
In five years, we see Digital Concepts not just as a service provider, but as a thought leader and innovator. We envision a robust portfolio of successful projects and satisfied clients, with a global footprint that spans multiple industries. Our commitment to excellence and client satisfaction will drive our journey forward, as we continue to deliver exceptional value and build a legacy of trust and reliability.
Great Companies: If you had one piece of advice to someone just starting out, what would it be?
Mitali Purkait : Never underestimate the power of continuous learning. The world is constantly changing, and staying curious and open to new knowledge is crucial. Whether it's through formal education, self-study, or practical experience, make learning a lifelong habit. It will keep you adaptable and innovative, which are key traits for success in any field.
In the early stages of your entrepreneurial venture, you'll encounter numerous challenges and opportunities and at times failure too. A learner's mindset will empower you to view challenges as chances to grow and to see opportunities as platforms for showcasing your potential and failures as learning curve. It encourages resilience and creativity, helping you to navigate the complexities of
your path with confidence and agility.
Remember, every expert was once a beginner. By committing to your personal and professional development, you'll not only enhance your skills but also build a robust foundation for your future endeavors. Stay humble, ask questions, and never stop exploring. Your journey is unique, and your
growth is limitless.