Business Name: M/s. Swathi Business Solutions
Name: Arun Thiyagarajan
Location: Chennai, India
Establishment (Year): 2002
Category / Industry: Recruitment / Staffing and HR
Sub Category / Sub Industry: Recruitment
Number of employees: 1-10
Website : www.swathisolutions.com
Company Detail:
Consulting, resource augmentation, recruitment audit, process & performance audit & corporate training
The solutions to Customer problems:
Problem
Providing the right solution & right resource for their clients
Solution
1) Identify the need and requisite of the client.
2) Validate whether the need and requisite shared by the client is apt for the client.
3) If it is not apt based on the validation, they suggest them alternate suitable solutions.
4) The key to this aspect is that they do periodical evaluation of the strategy implemented
and suggest measures that are required to be updated based on the needs from time to
time.
Unique Value Proposition:
1) Business is always in the air, but the most valuable commodity in this scenario is
a healthy and supportive client relationship.
2)They seriously keep a note of maintaining a balanced client loyalty to avoid denting
our relationship, thus affecting our market reputation. They practice regular follow-up
with their clients. This is to ensure relationship-building measures and also make
them aware that we are available to cater to their proposed or future business needs.
3)They take time to listen to them as to what their feedback is with regard to their
previous work or in pursuance to their pending work with them
4) They take time to understand their issues and prepare themselves to address
their concerns if any.
5) This helps them with learning a lesson to forego such challenges in the time
ahead.
6) Their line of communication is not just by phone or email, but they pursue regular
contact with their clients through brochures, posters, pamphlets, videos, e-mail
marketing, and other digital marketing souvenirs.
7) They try to send in questionnaires to update their knowledge base and FAQs to
recommend alternate solutions, appropriately.
Target Market:
Swathi Business Solutions deals with various kinds of consultancy services. Their
area of expertise is their in-depth knowledge and the understanding of the various
Information Technological needs of the businesses.
They focus on building good relationships with their clients all over the world and providing them with professional services.
The company offers on-site consultancy services. There are many experts available, with their expertise in different fields