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  • Writer's pictureShubham Parse

M/s. Swathi Business Solutions



Business Name: M/s. Swathi Business Solutions

Name: Arun Thiyagarajan

Location: Chennai, India

Establishment (Year): 2002

Category / Industry: Recruitment / Staffing and HR

Sub Category / Sub Industry: Recruitment

Number of employees: 1-10


Company Detail:


Consulting, resource augmentation, recruitment audit, process & performance audit & corporate training



The solutions to Customer problems:

Problem

Providing the right solution & right resource for their clients


Solution

1) Identify the need and requisite of the client.

2) Validate whether the need and requisite shared by the client is apt for the client.

3) If it is not apt based on the validation, they suggest them alternate suitable solutions.

4) The key to this aspect is that they do periodical evaluation of the strategy implemented

and suggest measures that are required to be updated based on the needs from time to

time.


Unique Value Proposition:

1) Business is always in the air, but the most valuable commodity in this scenario is

a healthy and supportive client relationship.

2)They seriously keep a note of maintaining a balanced client loyalty to avoid denting

our relationship, thus affecting our market reputation. They practice regular follow-up

with their clients. This is to ensure relationship-building measures and also make

them aware that we are available to cater to their proposed or future business needs.

3)They take time to listen to them as to what their feedback is with regard to their

previous work or in pursuance to their pending work with them

4) They take time to understand their issues and prepare themselves to address

their concerns if any.

5) This helps them with learning a lesson to forego such challenges in the time

ahead.

6) Their line of communication is not just by phone or email, but they pursue regular

contact with their clients through brochures, posters, pamphlets, videos, e-mail

marketing, and other digital marketing souvenirs.

7) They try to send in questionnaires to update their knowledge base and FAQs to

recommend alternate solutions, appropriately.


Target Market:

Swathi Business Solutions deals with various kinds of consultancy services. Their

area of expertise is their in-depth knowledge and the understanding of the various

Information Technological needs of the businesses.


They focus on building good relationships with their clients all over the world and providing them with professional services.


The company offers on-site consultancy services. There are many experts available, with their expertise in different fields

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