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  • Writer's pictureGreat Companies

Jordan Statham, Founder at The Conduction Company Ltd


Great Companies: How did you get your idea or concept for the business?

Jordan Statham: We deal primarily with electricity (electrical conduction) and heating/cooling/air conditioning (thermal conduction), Hence our name - The Conduction Company


However, 80% of our clients have completely forgotten high school physics - so they might not understand our name.


What they DO understand:


- The Conduction Company employ the greatest tradespeople on the face of the planet.

- The Conduction Company consistently blow peoples minds with the level of service they provide.

- The Conduction Company leaves other trades companies in thick trails of dust.


Great Companies: What are the various services provided by The Conduction Company Ltd

Jordan Statham: Our core staff are fully registered and licensed electricians and inspectors

We can install, repair, maintain or report on anything that involves cabling/wires.


When we started we were strictly focused on providing electrical solutions


In the early days, we’d often hear this type of thing from our clients: ‘Wow, you guys are so professional - not to mention, good looking - you make the whole process so very simple. I wish all tradespeople were like you’


We would hear this over and over and over again.


We thought to ourselves, why cant other tradespeople operate like we do?

What if we were to hand select only the finest tradespeople known to man, school them on our ultimate processes? We could do it WAY better than anyone else who has ever lived.


SO - we now have an extensive network of trusted tradespeople at our disposal


Many of our clients now use us to handle the whole project Because they know if TCCO handle it, they are in the safest of hands.



WHAT WE DO:


- Air Conditioning

- Ventilation (extraction and positive pressure)

- CCTV and Cameras

- Security Systems and Alarms

- Power Supplies

- Lighting Design

- TV, AV, Aerials and Satellites

- Building and Electrical Inspection

- Certification

- Maintenance of all types

- Generators and Backup Supplies

- Data, Phone and WiFi


Project Management Includes

- Building Repairs and Maintenance

- New Building (LBP)

- Building Reports

- Plumbing

- Gas fitting

- Roofing / Guttering

- Commercial Air Conditioning

- Landscaping, decks and fences


Great Companies: What makes The Conduction Company Ltd different from hundreds of other similar service providers?

Jordan Statham: After talking to our clients, we’ve discovered the biggest issue they have with tradespeople:


Most are great at what they do, but they've spent exactly zero minutes focusing on the client experience.


We have used a feedback loop (we’ll ask after every job) to refine and modify our systems and processes.


What's the result?


Ultimate service from the second you call us, right through to when our tradespeople are waving goodbye after thoroughly cleaning up after themselves.


Seriously - we are second to NONE.

You only need to read a couple of our reviews as evidence.


Great Companies: What were the struggles and challenges you faced and how did you overcome them?

Jordan Statham: We struggle with being asked for autographs constantly. We struggle to get people off the phone when they’re telling us how great their experience was.


We struggle knowing that people are still using substandard services, when we exist and we’re just a phone call away.


It's a challenge to find anyone who comes even close to our level

It’s a challenge living with the knowledge that we have reached absolute mastery of our respective trades.


It’s a challenge to find the Apple TV remote in our house with 2 toddlers. It has been lost for almost 3 months.

Great Companies: How do you plan to grow in the future? What does 5 years down the line look like for The Conduction Company Ltd?

Jordan Statham: Growth has been exponential for us thus far. We expect no different moving forward. Current trajectory = global domination within 5 years.


Great Companies: If you had one piece of advice to someone just starting out, what would it be?

Jordan Statham: The numbers are sacred. Know thy numbers


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