Jenni-Lyn Nolan - Director of 360 Clean Property Services Ltd
Great Companies: Please tell me something about the business and how did you
come up with such an idea?
Jenni-Lyn Nolan: Richard, my spouse, is active and enjoys multi-tasking. During his
experience in Carpet Cleaning Industry, he was often asked to carry out other service which
he was happy to do. We discovered that the Carpet Cleaning industry, those who had a
truck-mount machine did not use this machine to its full multipurpose capacity. We decided to combine our skills and passions, mine in admin, accounts, leadership, customer service and love of our plant and his in Operations and Health and Safety.
We derived at 360 Clean Property Service, for us 360 circumferences multiple services and it includes our core values which are:
· Customer focused
· Well-constructed services at competitive prices
· Our pride in professionalism and education of ourselves and customers.
· Sustainability and an eco-friendly mind-set are important, especially relating to the equipment, tools and products we purchase and use.
In 2016 Richard's mother was unfortunate diagnosed with Cancer, we sold our business in Australia and moved back to NZ to spend the final 9 months with her. Living in Wanaka, we observed that Wanaka did not have the 360 Clean concept and we finally after 4 years decided to re-start up 360 Clean Property Service here in stunning NZ.
We are led by visually stunning results and importantly compassion for ourselves, clients
and mother earth.
Great Companies: What are the various services and products provided by your
Jenni-Lyn Nolan: Carpet Cleaning, Upholstery Cleaning, Mattress cleaning, Odour and
Stain removal, Pest Control, Covid-19 decontamination disinfection service, High Pressure
cleaning, Tile and grout cleaning , Heat pump cleaning and Flood Restoration. We provide
these services with package deals at discounted prices for Residential and Commercial
Great Companies: Why should one choose you over others in this field?
Jenni-Lyn Nolan: We are unique, no red tape restrictions. We are customer focused and we
are reliable with quick response rate. In addition, we are certified, experienced, insured, we
operate with top quality equipment and carefully outsource our products. We are family run
and operated constructing our services to suite the community. We are small enough to care for individuals and their needs, big enough to carry out commercial size property. We are competitively priced, innovative and environmentally focused.
Great Companies: What are the struggles and challenges you face?
Jenni-Lyn Nolan: Being new in a small town with an already established competitor.
Building brand recognition, building the communities trust and awareness of our company
and how we choose to operate.
Great Companies: What do you think are the few main things which are most
important for a successful business?
Jenni-Lyn Nolan: Customer Focused, Innovation, sustainability, structure, consistency,
product knowledge, equipment and operations methods. Last but not least always moving
forward and adapting to change.