Great Companies: Please tell me something about the business and how did you come up with such an idea?
Jason Dalton: We love helping business owners to benefit from automation and efficiencies - often brought about by technology / integrations with software. Seeing how being disorganised can cause such a distraction and barrier to growth has helped us evolve our bookkeeping business into a supportive and innovative partner to many business owners, their teams and their companies.
Great Companies: What are the various services and products provided by your company?
Jason Dalton: Three key areas are Payroll, Bookkeeping and Business Growth Support, which all work complimentary together or can be supportive in their own right. Each of these key areas have service options, to ensure the offering is right for you and provides a solid foundation for a long lasting and mutually beneficial relationship.
Great Companies: Why should one choose you over others in this field?
Jason Dalton: We are individual and have a personality, where we put relationships above everything; we are in the business of building trust and relationships, not spreadsheets and numbers (people remember the way we make them feel not what we do, so we strive to get this right with our valued clients or helping them find the right service for them). We provide a guarantee, we will deliver a service at a agreed fixed cost, to support budgeting and forecasting, with a conversation before any changes are suggested so there are no unexpected bills. Communication is key and drives the strong relationships we aim for.
Great Companies: What are the struggles and challenges you face?
Jason Dalton: Delivering at pace and being passionate and ambitious can often mean we want to deliver benefits fast; this means we need to be considerate to our clients desires and sometime a challenge can be when a client who may be fearsome of technology, for example, does not want to move quickly; this can hinder the real value we can add, which we are happy to work at a slower pace, but equally eager to provide as much value as we can to cement the benefits of our relationship.
Great Companies: What do you think are the few main things which are most important for a successful business?
Jason Dalton: For a successful business it is important, we believe, to plan (to help you relax about deadlines and direction of how you are growing), look to benefit from efficiencies (to save time and focus on what is important and value add activities) plus maintain and monitor (to ensure you keep within your abilities or means, while delivering to our highest standards).