Edominer Technologies Pvt Ltd - SME Business of the Year Award Winner 2025

Name: Vineet  Bansal

Business Name: Edominer Technologies Pvt Ltd

Location: Kolkata , India

Award Category / Industry: 𝐈𝐓 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬

Sub - Category: ERP Innovation Excellence

Company Overview

eDominer Technologies Private Limited, the company behind Expand smERP, is dedicated to making technology affordable for enterprises. Established in 2014, eDominer has a strong foundation in business software development, with its flagship product providing a comprehensive cloud-based operation management solution for industries such as manufacturing, logistics, e-commerce, and more.

The company emphasizes innovation, seamless integration, and user-friendliness, enabling businesses to improve productivity, reduce costs, and enhance customer satisfaction. Backed by a team of experienced professionals, eDominer brings together experts in business development, technology, and support. With skilled professionals like MBA, BTech, MTech, and MCom, the company drives innovation, ensures customer success, and develops efficient cloud-based software solutions.

With a proven track record of helping over 200+ businesses in their digital transformation journey, eDominer's commitment to excellence is evident in its industry recognition, client success stories, and robust support system — making Expand smERP a trusted solution for growing enterprises.

Unique Selling Proposition / Competitive Advantage

What makes Expand smERP unique is its commitment to delivering an ERP solution that fits the way Indian businesses actually work — not the other way around.

Key Differentiators

1. Customization for Indian Businesses: Expand smERP offers a highly customizable ERP platform tailored to the specific processes of manufacturers and exporters. From production workflows to contractor management and costing structures — the system is fine-tuned to match each client’s operations.

2. On-Site Success Model: Unlike many ERP providers who operate remotely, Expand smERP believes in on-ground success. On-site support and training ensure smoother adoption, faster go-lives, and stronger impact.

3. Affordability for SMEs: The mission is to make enterprise-grade technology accessible and affordable to mid-sized businesses. Flexible pricing, phased implementation, and India-specific modules allow delivery of ERP power without the complexity or cost of global players.

This blend of deep customization, hands-on support, and affordability is why businesses across industries trust Expand smERP to digitize and scale sustainably.

Achievements and Milestones

Expansion into New Markets

• Successful operations across India, with active clients in West Bengal, Maharashtra, Gujarat, Delhi, and the Middle East.

Growth in Customer Base

• Trusted by 100+ mid-sized manufacturing and export companies.

• Clients include AFI (Pune), Akvo (Kolkata), and Racks & Rollers (Bangalore).

Product Evolution and Differentiation

• Launch of Expand AI, an intelligent assistant providing real-time insights without reports — a first in the Indian ERP space.

• Industry-specific modules introduced for garment manufacturing, subcontracting, export documentation, and batch-wise production tracking.

Affordability & Accessibility

• ERP costs reduced by over 40% compared to international players, making technology affordable for Indian SMEs.

On-Site Success Delivery

• Unique in providing on-site training, implementation, and post-go-live support to ensure customer success in non-metro industrial zones.

Recognitions & Features

• Ranked among the Top 5 ERP Platforms for SMEs in India (2025) by Kladana alongside Odoo and NetSuite.

• Featured in multiple forums for driving digital transformation among traditional exporters.

Partnerships & Collaboration

• Strategic alliances with consultants, CAs, and export advisors to offer bundled digital transformation programs.

• Engagement with coaches and incubators to support ERP adoption for scaling manufacturers.

Customer Objectives

• Reliable products/services

• Understands client needs

Contribution to Community & Society

Knowledge Sharing & Industry Awareness

eDominer actively conducts workshops, webinars, and digitization drives for SME clusters. Sessions have also been held at IISWBM and IIT Kharagpur, promoting awareness around business technology and entrepreneurship.

Support for First-Generation Entrepreneurs

Affordable, phased onboarding is offered to SMEs that are new to digital systems, enabling technology adoption without heavy upfront investments.

Employee Growth & Inclusivity

A growth-driven culture with mentorship, upskilling, and equal opportunities is provided. Many team members hail from non-metro cities and have built strong careers within the company.

Job Creation & Training

Fresh graduates are hired and trained with ERP consulting skills, helping generate employment in critical regions.

Customer-Centric Approach

Customers receive full lifecycle support — including on-site implementation, training, and proactive post-go-live guidance to ensure long-term success.