Dr Swapna F Udayakumar, Founder at St Michaels Centre for Advanced Dentistry
Great Companies: How did you get your idea or concept for the business?
Dr Swapna F Udayakumar: The major vacuum of affordable dentistry in India. The challenges of the Health care sector in particular of low ratio of trained medical/paramedical personnel, lack of infrastructure, huge patient load and lack of focus by the government on Health care policies pertaining to general oral health.
Great Companies: What are the various Services provided by St Michaels Centre for Advanced Dentistry
Dr Swapna F Udayakumar: St Michaels Centre for Advanced Dentistry is equipped to manage all specializations in dentistry. Our expertise lies in
Endodontics and conservative dentistry,
Orthodontics and craniofacial orthopedics
Pediatric and Special needs Dentistry
Implants & Oral and maxillofacial Surgery
Great Companies: What makes St Michaels Centre for Advanced Dentistry different from hundreds of other Dental Clinics?
Dr Swapna F Udayakumar: Based on our reviews, we have observed the below mentioned factors that have made patients to refer us to others
Our holistic approach - we address not just the oral/dental issues but the person as a whole. This ensures better treatment outcomes.
Strategic treatment planning - care is taken in a comprehensive and intricate treatment planning. In most cases a simulation is also provided to ensure appropriate communication on the outcome of the treatment plan. This ensure the expectations are set right for both the parties.
Flexible and patient friendly payment options.
Emphasis to accommodate segments from lower income groups by our Support a Smile (SAS) program .
we also facilitate learning and development for practicing fellow dentists and freshers by means of our in house training vertical.
Great Companies: What are the struggles and challenges you face?
Dr Swapna F Udayakumar: The lack of structure by the authorities to regulate the Dental practice industry, from pricing management to quality control on treatment provided by clinicians & quackery to name a few. It becomes difficult to ensure true pricing for the quality and expertise delivered.
The biggest challenge is Dentistry is, that it is either partially or not covered by Health Insurance companies.
Great Companies: How do you plan to grow in the future? What does 5 years down the line look like for St Michaels Centre for Advanced Dentistry?
Dr Swapna F Udayakumar: St Michaels Centre for Advanced Dentistry envisions to grow into a Regional Centre with dedicated departments for each specializations we offer. We intend to focus on Oral Cancer care( Prevention and Rehabilitation ).
Great Companies: If you had one piece of advice to someone just starting out, what would it be?
Dr Swapna F Udayakumar: There are plenty of hurdles that the industry is encountering at the moment. we have to hold on till the dust settles. Believe in your self, look at the big picture. Build a community of like minded people, that will ensure that though there may be challenges, you have a support structure in place.