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Dr Sushma Jaiswal Meher - Great Companies Women Entrepreneur Award Winner 2023



Name: Sushma Jaiswal Meher

Business Name: INCHES Healthcare Private Limited

Location: Mumbai, India

Establishment (Year): 1995

Category/Industry: Health & Wellness

Profession/ Specialty: Doctor

Social Media : LinkedIn


Company Detail:

Since 2000, INCHES Healthcare Private Limited has provided value-added services to the insurance sector. INCHES Healthcare offer specialized and knowledgeable inputs for functions like product design, underwriting, claims, legal, medical audit, risk management, and compliance. INCHES Healthcare have a staff of medical, legal, and forensic experts, an IT and analytical department, and a team for managing motor third-party claims. INCHES has handled over 1.6 lakh inquiries, examined 22 lakh claim files, and helped clients save millions of Rupees. INCHES Healthcare Private Limited want to encourage logical claim payouts and reduce fraud, misuse, internal leaks, and avoidable losses.


Unique Selling Proposition / Competitive Advantage:

In order to help insurance firms accurately assess and reduce risks, INCHES Healthcare Private Limited offers virtual clinical knowledge. The INCHES Healthcare team's decision-making is robust and well-informed because about 50% of them are medical professionals, and another team of MBBS doctors provides thorough medical views. INCHES Healthcare Private Limited has spent the last twenty years specializing in providing essential inputs for insurance risk management. To maintain Turn Around Time (TAT), a crucial component of their business, the underwriters receive training. Moreover, INCHES is accredited to ISO 27001:2013 and conforms with all security standards, including IS governance, endpoint security, application security, network security, vulnerability assessment, physical security/HR security, version controls, and incident management.


Challenges Faced During the Journey:

According to Sushma, when serving a niche market, the business demands perseverance and hard effort. Sushma Meher encountered many challenges and wanted to give up, but persisted and her perseverance paid off. INCHES Healthcare has left a lasting impression over the years and is now valued by the whole insurance sector.

Advice for Women Entrepreneurs:

“What is the one thing that makes you happy and ignites a fire within of you? You should concentrate your business efforts there! You should center your brand on who you are. Always be true to yourself; never attempt to imitate another individual. Integrity is crucial!”

The quotations mentioned above are ones Sushma came across and live by, and she believes that it should be shared with all the aspiring woman business owners.




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