Dr. Mayank Bachkaniwala- Founder of West Coast Dental & Cosmetic Care
Great Companies: Please tell me something about the business and how did you come up with such an idea? Dr. Mayank Bachkaniwala: The Indian Society has always seen “Drill & Fill” Dentistry. For a person to visit a dental practice has always been a scary situation. So, to overcome this stigma & trauma of the general population we have come up with a very innovative practice, where the ambiance & the modernity of our practice makes every patient feel calm. Also, to delivery class leading and best treatment outcomes, at our practice every procedure is performed by experts from their respective fields.
Great Companies: What are the various services and products provided by your company? Dr. Mayank Bachkaniwala: We have a “One Stop Solution for all your Dental Problems”. Just to name some briefly, Pain Related issues, Straightening of teeth, Smile Makeover, Smile Correction, Invisalign, etc to name a few. Great Companies: Why should one choose you over others in this field? Dr. Mayank Bachkaniwala: We believe in QUALITY treatment only! No matter what we do not compromise on our services and patient care. “Specialized Dentistry, Personalized Care!”
Great Companies: What are the struggles and challenges you face? Dr. Mayank Bachkaniwala: There were & are still a lot of challenges that we are facing. Starting from setting up the clinic, that is from the floor plan, concealing the plumbing and electrical components and getting the clinic done from the agencies with the way I dreamt of was a big challenge. Again, we use top of the lines instruments & equipments from around the world, sourcing them was a challenge. We give the best possible treatment to our patients so the kind of expertise and materials that go into our practice shoots up our Fees drastically, explaining and making the patients understand our Fees is also sometimes very taxing, but once the patient gets himself / herself treated from us they surely understand what we are offering and always come back to us in the future for other issues as well. Great Companies: What do you think are the few main things which are most important for a successful business? Dr. Mayank Bachkaniwala: In our Service related Field like “Dentistry” what is always very important is: [QSS] Quality (of the treatment) Service (during & after the treatment) Satisfaction (of the patient towards the treatment).