Abhishek Kumar, CEO at SpireTec Solutions
Great Companies: How did you get your idea or concept for the business?
Abhishek Kumar: It has been a long and exciting journey so far. Before founding SpireTec in 2018, I had worked with five learning and development firms over a span of 13 years. For two of these organizations, I had been a part since the startup phase and had helped build the companies from scratch. It was on one such day that I was looking back at my journey and connecting the dots. That’s when I realized that there was some hidden potential in me, and thus I started developing a business model that would provide quality training as per the market needs and add value in terms of increasing work performance. I then developed channel association partnerships with various vendors, quality trainers and companies around the globe. Within three-four years of starting-out, we partnered with many companies and grew our clientele immensely.
Great Companies: What are the various services provided by SpireTec Solutions
Abhishek Kumar: We offer Training & Consultancy services for different types of organization. In training we provide online training, Classroom training & Onsite Training. Apart from that we also provide Application & website Development, Infrastructure support, Technology consultancy & ISO Auditing.
Our Logo “SpireTec” means Top Level Technology Solutions, Spire means Top and in TEC, E represents our Indian flag symbol that shows we are Indian company that provides E-Learning in E-age. In Indian context Govt. Of India running Digital India Campaign through which Online infrastructure & Internet connectivity is improving day by day and reaching country side area. So there is vast revenue potential for the company & innovation in terms of introducing simulations and fetching data from the datacenter is not an issue.
We are a provider of training and consultancy services to various organizations worldwide. Our team specializes in rendering online training, classroom training and on-site training to professionals pertaining to various technologies and tools. Through our online training modules, we cater to clients across the globe. Available 24x7, this service can be availed by users at their own convenience at any time of the day and any day of the week. Additionally, we render classroom trainings as well, which could either be one-on-one or a group session depending on the requirement of the clients. We provide full support in terms of technical training, management training or any other form of industrial training. Owing to our partnership with a host of clients across countries such as Afghanistan, Qatar, Angola, Saudi Arabia, Mauritius, Rwanda, Dubai and India, we can conduct sessions around the globe. Apart from training, we also provide consultancy for application development, infrastructure support and technology consultancy.
Great Companies: What makes SpireTec Solutions from hundreds of other similar service providers?
Abhishek Kumar: Client satisfaction is our key motto; wherever we receive training enquiry from a client, our first objective is to understand their requirement. The process begins with a questionnaire that we send to the client, aimed at gauging their requirement and knowledge level. Then, a call between the client and our trainers is conducted.
Based on the client’s need, we find the best suited trainer in our database who would match the client’s knowledge level. After due consultation, we propose the correct course or training program that would fulfill their requirement and help them better their day to day activity.
SpireTec objective is not just to sell our training courses, but our main focus is on quality delivery and client satisfaction. We believe, that time & money are important assets for everyone, and I ensure that when a client invests either with my company, they are not disappointed.
Great Companies: What were the struggles and challenges you faced and how did you overcome them?
Abhishek Kumar: However, getting to this point was not a cakewalk and I had to face stiff competition from various players in the market. Over the years, industry requirements and clients have remained the same, but the number of players catering to the requirements has grown manifold. Additionally, we also face challenges pertaining to cost benchmarking, building trust with the customers & trainers, fitting quality service within the grade upon the cost selling as per the client and creating a high performance team.
Great Companies: How do you plan to grow in the future? What does 5 years down the line look like for SpireTec Solutions?
Abhishek Kumar: We are currently working on developing industry specific training keeping in line with the varying internal procedures followed by different industries. Every other company provides project management training, but we are trying to build a solution through which we can provide training to their employees based on their everyday work requirements. Upon completing the training, they will have hands-on understanding of what the process is. They can then work towards improving the process. In terms of latest technologies, we are working towards incorporating AI, machine learning, data science, blockchain, IoT, Cloud computing and AWS in our capabilities. Going forward, SpireTec team will focus on aligning itself with different industry standards, create a differentiation in terms of cost & quality, and establish a strong brand name. We are also looking towards raising funds in the years to come.
Great Companies: If you had one piece of advice to someone just starting out, what would it be?
Abhishek Kumar: From my perspective, I will say, If you are confident about what you are and your capabilities, No one can beat you. Word hard and honest with yourself.
Social Media : LinkedIn