Jul 24, 2017
Here are some simple tips to help improve your business’s social media engagement.
1.Always reply: developing a website, page or public profile on social media is just the first step. You also need to keep replying to all responses, queries and feedback rose. Replying promptly adds to your reputation as a customer friendly organization.
2.Go on auto mode: to create a wide impact and reach users on a large scale, you can use various tools that have mass appeal. Bulk emails can help reach customers, you can also schedule posts according to your preferred time and it would go online automatically. This can save time and allow you to focus more on replying to responses.
3.Target: keep your target audience in mind and spread to social media platforms that your target audience is active on. Use the points you think would click with your target audience in your social media campaign.
4.Dynamism: when online think beyond posters and video ads, in short think beyond any campaign that you can run on any other medium. Go for new interactive tools. Use discount spin wheels, discounts on e-wallets, conduct contests about sharing posts, getting hits and likes, give e-vouchers and encourage satisfied customers to give feedback which you can share on the public domain.
5.Collect data: you can use your online follower’s database to get insights about who your customers are and their choices. You can also conduct surveys and build new advertising and sales campaign based on the feedback.