Business Name: Ternary Developments Inc
Name: Jason Lee
Location: Miami, United States of America
Establishment (Year): 2020
Category / Industry: IT Services
Sub Category / Sub Industry: Membership Management Platform
Number of employees: 1-10 employees
Website URL: https://ternarydev.com/
LinkedIn URL: https://www.linkedin.com/company/ternarydev/
Company Detail:
Their three-way integration between our Websites Checkout Process, Stripe, and Discord allows for a seamless end-user experience. Discord roles get configured directly on our products for granular permission assignments.
The solutions to Customer problems:
Problems-
-Before Ternary, Discord communities did not have a seamless way to monetize their communities and integrate their websites or social media, payment providers, and Discord servers.
Solution-
Ternary helps their customers set up direct deposits made to their accounts on a daily basis allowing them to monetize and reinvest faster than ever saving an average of 58% on fees to reinvest that back into their community. They grow together. Their team of developers is equipped to handle any issues with direct support from a dedicated account specialist.
Unique Value Proposition:
Their sophisticated Discord Bot is another employee handling all the manual work of their clients, giving them back time to focus on growing their community. It will authenticate a new user into their private server, assign a customizable permission set, and remove that user instantly when their subscription expires. Their white glove customer service sets them apart from others offering a direct line to a developer who will help customize their environment to meet their needs at no additional cost.
Target Market:
Discord communities currently monetizing or looking for CRM solutions.
Company’s Internal Objectives related to innovation, customer service, and operational excellence:
Most innovative products/services,
Invest a certain amount in innovation,
Improve or focus research and development,
Investing on Great customer service,
Improve customer retention,
Streamline core business processes
A customer’s review:
Best value for the cost,
Reliable products/services,
Best Service,
Understands my needs,
Most innovative products/services,
Exceptional customer service
Benefits to Employees:
Positive Work Environment,
Effective Communication,
A Fair Salary,
Freedom in the Workplace,
Work-Life Balance,
Offer Training and Development,
Growth Career Opportunities
Community / Society Service:
They offer free educational content to the community, offer paid internships with employment opportunities, and have several monthly raffles where they award their members with prizes ranging from $300-$1500, they source and use vendors locally as much as possible to support their local communities as well.
