Business Name: Switch My Server
Name: Craig Boddy and Louis Marcus
Location: Rotherham, United Kingdom
Establishment (Year): 2020
Category / Industry: IT Services
Sub Category / Sub Industry: IT Consulting
Number of employees: 1-10 employees
Website URL: www.switchmyserver.com
LinkedIn URL: https://www.linkedin.com/in/craig-boddy-00073184/
Company Detail:
Providing IT Services to businesses that cannot or do not have an IT department of their own – they specialize in being the IT departments that customers don’t have, and providing dedicated support.
The solutions to Customer problems:
Problem-
All software and hardware
Solution-
Bespoke tailored support, dedicated to their business
Unique Value Proposition:
How they ‘become’ customer’s IT department gives the clients the reassurance that their needs are supported.
Target Market:
10-50 customers, Professional Services industry
Company’s Internal Objectives related to innovation, customer service, and operational excellence:
Most innovative products/services
Investing in Great customer service
Improving customer retention
Streamline core business processes
A customer’s perspective on products and services:
Best value for the cost
Reliable products/services
Best Service
Most innovative products/services
Benefits to Employees:
Positive Work Environment
Effective Communication
A Fair Salary
Freedom in the Workplace
Work-Life Balance
Offer Training and Development
Growth Career Opportunities
Community / Society Service:
Works with charities and supports other local SMEs
