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  • Great Companies

Switch My Server, Winner of the Great Companies Global Business Award - 2022



Business Name: Switch My Server

Name: Craig Boddy and Louis Marcus

Location: Rotherham, United Kingdom

Establishment (Year): 2020

Category / Industry: IT Services

Sub Category / Sub Industry: IT Consulting

Number of employees: 1-10 employees



Company Detail:


Providing IT Services to businesses that cannot or do not have an IT department of their own – they specialize in being the IT departments that customers don’t have, and providing dedicated support.



The solutions to Customer problems:

Problem-

All software and hardware


Solution-

Bespoke tailored support, dedicated to their business


Unique Value Proposition:

How they ‘become’ customer’s IT department gives the clients the reassurance that their needs are supported.


Target Market:

10-50 customers, Professional Services industry


Company’s Internal Objectives related to innovation, customer service, and operational excellence:

  • Most innovative products/services

  • Investing in Great customer service

  • Improving customer retention

  • Streamline core business processes


A customer’s perspective on products and services:

  • Best value for the cost

  • Reliable products/services

  • Best Service

  • Most innovative products/services


Benefits to Employees:

  • Positive Work Environment

  • Effective Communication

  • A Fair Salary

  • Freedom in the Workplace

  • Work-Life Balance

  • Offer Training and Development

  • Growth Career Opportunities


Community / Society Service:

Works with charities and supports other local SMEs




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