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  • Great Companies

Sphere Business Services, Winner of the Great Companies Global Business Award - 2022



Business Name: Sphere Business Services

Name: Izzy kaleem

Location: Manchester, UK

Establishment (Year): 2017

Category / Industry: Marketing and Advt

Sub Category / Sub Industry: Digital Marketing

Number of employees: 1-10 employees


Company Detail:


They provide 2 major services helping local businesses.

One is helping create optimized Google My Business pages. Ensuring they are found when potential customers do a basic search on Google.

They also create content for social media platforms for their clients.

This part of the business started during Covid.


The solutions to Customer problems:

Problem-

They ensure local businesses that offer more than one service are found.

Recently they had a client who had a DIY shop that sold many different items. He had bought the business of a retiring gentleman who had never used his Google page, all the details on the online store were wrong, the phone number, the address, the opening times, and the services that this client offered. So, the company went in and they fixed all of the mistakes, they also added all of the products that the client had for sale and all of the different genres that he sold within, things like plumbing merchant, DIY shop, drill-bits, timber merchant, power tools, pest control, etcetera. Without their help, this client would never have been found on Google and since then he has already seen over 100 new customers coming through the doors due to his presence on Google.


Solution-

They offer cost-effective methods for their clients being found amongst their competitors (especially some of the big brands) where clients can’t compete with huge blue chip companies advertising budget.


Unique Value Proposition:

Millions of companies offer websites like google ads or Facebook ads which are all very expensive options. Sphere Business Services

offer cost-effective solutions to ensure that customers are able to find a service.


Target Market:

They can help any small or medium-sized local businesses to be found. New businesses are great as well are established businesses.


Company’s Internal Objectives related to innovation, customer service, and operational excellence:

  • Improve or focus research and development,

  • Investing on Great customer service,

  • Improve customer retention


A customer’s review:

  • Best value for the cost,

  • Best Service,

  • Understands my needs,

  • Most innovative products/services

Benefits to Employees:

  • Effective Communication

  • A Fair Salary

  • Work-Life Balance

  • Offer Training and Development

  • Growth Career Opportunities


Community / Society Service:

Since Covid, they have employed 9 people, initially on the kick start scheme.





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