Matthew Sym, Managing Director at Ignite Group International Pty ltd
Great Companies: How did you get your idea or concept for the business?
Matthew Sym : After working in the Real Estate industry for 6 years, I was constantly on the phone to tradies, removalists, stylists, etc. I saw the frustration that clients had having to project manage their sale. No one company offered all the services that a someone would need either in renting or selling a property.
That's where the lightbulb turned on. Ignite Group International was created, our motto - Think big, think different. Offer a premium all round service so no matter what someone needs, our team has the resources to get the job done.
Great Companies: What are the various Services provided by Ignite Group International Pty ltd
Matthew Sym : Ignite Group International Pty Ltd has numerous businesses operating under the proprietary company, these companies being, Ignite Domestic, Ignite Commercial, Ignite Removals, Ignite Logistics, Ignite Auctions.
Great Companies: What makes Ignite Group International Pty ltd different from hundreds of other similar services providers?
Matthew Sym :
We don't treat anyone as a number. We would rather have less clients but be able to give every client the best possible service.
Great Companies: What are the struggles and challenges you face?
Matthew Sym : Being 25 and not industry trained in the industries I wanted to operate in was a challenge, having to learn how to clean an oven, how to build a deck, how to move a piano, how to drive a large truck, as well as trying to figure out how to use social media, marketing, sales and CRM systems in the business.
Great Companies: How do you plan to grow in the future? What does 5 years down the line look like for Ignite Group International Pty ltd?
Matthew Sym : The business intially had a very slow growth stage with trying to find and implement the right processes and systems to give our future clients the best possible service. With these processes in place our team and company in now into growth stage 3 which is focused on growing from the clients we have established as well as getting the name of the business out into the public as quick as possible. Our company has high goals to grow the business 2300% within the next 5 years.
Great Companies: If you had one piece of advice to someone just starting out, what would it be?
Matthew Sym : Many people want a business because of how they think it makes them look to other people, it's a big factor in why most businesses fail, they give up because their heart truly isn't in it. Having a business is tough, stressful, there is days you work 15+ hours, there is weeks you work everyday, there is times where cash flow can be tough, employees will make mistakes which you'll need to fix, some clients won't pay you, but if you are willing to work hard and don't want to settle for an average life then there's no reason you can't achieve the wildest and biggest of your dreams.