Devendra P. Thakur- Founder of European Performance Automotive Group
Great Companies: Please tell me something about the business and how did you come up with such an idea? Devendra P. Thakur: We cater maintenance services to HNI clients who own luxury car brands like BMW, Audi, Mercedes Benz, Porsche, Lamborghini, Rolls Royce so on and so forth.There are specific service centres which focus on 1 lux brand, eg. of which means the BMW centre cannot service Porsches or Mercedes. We cater to all the brands under one brand name. We also help them save their cost upto 40% given the fact that we have a direct tie up with OEM spares manufacturing companies. There was a need and a demand which needed to be addressed, that is exactly how I came up with this idea to set up EPA as a successful business.
Great Companies: What are the various services and products provided by your company? Devendra P. Thakur:
1.Service, Repair and Maintenance. 2.Aesthetic Services. 3.Painting and Denting. 4.Detailing and Interior Cleaning. 5.Wrapping and Customisation. 6.Performance Upgrades. Great Companies: Why should one choose you over others in this field? Devendra P. Thakur:
1.Collective experience of more than 50+ years. 2.Access to genuine OEM Spares. 3.Cost effective than dealer service centres. 4.Certified Master Technicians. 5.Quick Turn Around Times. 6.Professional Team with proper Company structure and documentation.
Great Companies: What are the struggles and challenges you face? Devendra P. Thakur: Educating customers is one of the difficult challenges we face. Sometimes, procurement is also a problem because some cars are really unique and their spares are not available with anyone in the continent, we need to source them from different countries to satisfy and meet the unmet conditions. Great Companies: What do you think are the few main things which are most important for a successful business? Devendra P. Thakur: There are actually a lot of things which are needed, however one needs to study market/product/service feasibility before investing money. Business education is really important; once the basics are clear and you have a working business and revenue generation model, you can scale it as and how you want.