Christopher John - Co Founder and Director of Crystal Facilities Pte Ltd
Great Companies: Please tell me something about the business and how did you come up with such an idea?
Christopher John: This business was inspired by my father, Mr Peter and my grandfather, Mr Sandiago. My grandfather was a cleaner and the landscaper during the post-war in Singapore. It was a time when everybody was trying to survive and feed their families. My father lived in a village where everybody stick together and you see your friends and families who stay together. My grandfather would cycle around the estates of well to do would go to different places and and he would clean and maintain the plants. My father after school you would like to go down to the different places and he would help my grandfather do the sweeping and maintaining the places.
After my father finished his studies and worked for a manufacturing company for almost 30 years, my father was retrenched from the company. It was a hard time for the family all of us were growing up.
During the time of reflection my father at least thought about his dad and but why not do a cleaning services business so he spoke to my uncle who had experience in cleaning services and they decided to collaborate.
Then Crystal maintenance private Limited started.
I was a counselor for youth services agency for about 8 years. I felt called by God to serve the youth and families. During this time my dad was thinking about continuity plans and who's going to take over. We had a discussion and i decided to come to the family business and so the cleaners and their families.
After 2 years my dad and I decided to start a second arm, Crystal facilities private Limited. We look into landscaping and cleaning of common areas in churches Condominiums and commercial buildings.
Great Companies: What are the various services and products provided by your company?
Christopher John: We decided to form a group (Crystal Maintenance pte Ltd and Crystal Facilities Pte Ltd) that the pest control, landscapers and cleaning to come together and form tri model service. Shortly my sister , Veronica and my brother Charles also came in. My sister is in charge of the social emotional portion of the cleaners where she will look into the families and the needs of the staff. My brother, Charles, he will be leading the online store that launched during covid 19 pandemic. We offer sanitizing and disinfecting services for protection and prevention for offices and buildings.
Great Companies: Why should one choose you over others in this field?
Christopher John: We believe that challenging the status quo on using dangerous chemicals, keeping staff in a vulnerable situation to clean dirt. Why not environmentally safe chemicals and Cleaners to feel that they are keys players in the market place and respected professionals,
This cleaning company has a counselor, social worker combined years 18 Years, an online store and a mentor who has at least managed 400 people for almost 30 years and 17 Years of being in the cleaning industry. Have confidence and Trust and you will succeed.
Great Companies: What are the struggles and challenges you face?
Christopher John: We struggle to remind our staff of their importance of their existence.They make the effort to clean up the rubbish and keep our common areas clean. Raising the salary will not be enough. Sky's the limit. The importance is the existence of gratitude shown to the cleaners by the users.
Great Companies: What do you think are the few main things which are most important for a successful business?
Christopher John: The trust in the confidence that we have for each other from director to cleaner. We are one team. Your Trust our confidence. Together, we reach and excel. Safety, handwork and Love.